Fioretta is seeking Hosts who will ensure that our guests have an extraordinary dining experience from the moment they arrive until their departure. As the first point of contact for our patrons, Hosts represent the excellent service, high standards, and overall hospitality of the staff of the restaurant. Candidates should have the ability to multi-task efficiently and maintain a positive and professional approach with team members and guests. This role is a great way to kickstart your career in the restaurant industry and gain experience and working knowledge needed for future opportunities.
What You Will Do
- Warmly greet guests with eye contact and a smile, inform them of wait times and seating options in a pleasant manner, and confidently escort them to their table
- Provide direction and resolution to all patron inquiries; Answer and make telephone calls per company standards and guidelines
- Become well-versed in our menu items in order to field questions and make recommendations with a personal touch that is unmatched
- Maintain the appearance of the entryway and coat check area, making sure the area is presentable, clean, and organized
- Assist with delivery and takeout orders
- Clean, organize, and stock menus at host area
- Create a lasting, positive impression by bidding guests a fond farewell upon their departure and extending a sincere invitation for their return
- Additional duties and responsibilities as assigned by management
What You Need to Have
- 1+ year(s) experience as a host; experience in a fine dining establishment and/or steakhouse required
- Working knowledge of booking systems; experience with Open Table required
- Ability to carry on a pleasant conversation with guests without sounding scripted
- Ability to maintain composure under periods of high stress and high volume
- Accuracy and speed in executing assigned tasks
- A passion for quality and respect for team members and guests
- Flexibility to work a variety of shifts, including days, nights, weekends, and holidays
- Ability to move, bend, lift, carry, push, and place objects weighing up to 25 pounds without assistance; Stand or Walk for an extended period of time or for an entire work shift
- Non-expired Food Handlers Certification required
What We Offer
- Food & Beverage Discounts
- Benefit Plan Options (Medical, Dental and Vision, 401K + Match)
- Employee Incentive Program for Referrals
- Career growth and advancement opportunities
- Competitive Pay
- Commuter Benefits
- Paid Sick Leave
DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid sick time
- Referral program
- Vision insurance
Physical setting:
Shift:
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Fine Dining/Steakhouse: 1 year (Required)
Work Location: In person
