Corporate Health Nurse & Administrative Assistant

JP Morgan Chase - Phoenix, AZ (30+ days ago)3.9

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

JPMorgan Chase Health and Wellness Centers are onsite ambulatory clinics located within 28 of our US corporate campuses. Employees may visit for a variety of services which include urgent/emergent care, travel health consultation, biometric screening, health coaching and health education. By demonstrating excellent assessment skills, extensive clinical knowledge, and an understanding of professional, community, and corporate resources, JPMC Corporate Health Nurses help employees better understand their health needs, make informed decisions, and take the appropriate actions. Through the delivery of professional nursing care, JPMC nurses have the opportunity to develop trusted relationships with employees as well as other key stakeholders in the firm including other health services personnel, business managers, human resources, area physicians, and local hospitals.

Demonstrate Clinical Distinction
Provides clinical nursing care for the management of occupational and non-occupational health conditions
Adheres to evidence-based, symptom driven established protocols
Provides follow-up with employees to ensure efficacy of interventions and directives
Coordinates and implements health promotion initiatives including health screenings, health assessments and health-related counseling/education
Plans and implements risk based, population - specific health promotion strategies for both group and individual health education
Is a certified health coach and offers health coaching programs that reflect adherence to established evidence-based curriculum (may obtain certification within first six months of employment)
Provides travel consultations and administers indicated immunizations to maximize the safety of JPMC employees away on business
Documents all encounters in the computerized medical record /EHR
Performs Workplace Environmental Assessments
Facilitates requests for job accommodations
Provides exposure assessment and follow up
Coordinates daily operations as needed
Facilitates ergonomic assessments and assists with workstation modification
Establish Client Trust and Respect
Develops long term relationships with employees that engender confidence and trust in the care and/or advice provided
Demonstrates respect for employees as well as colleagues and JPMC management team
Ensures the integrity and confidentiality of all health information
Assists with problem-solving focused on decreasing barriers to healthcare access
Works collaboratively with EAP, ER, Security, Facilities, Dining Services, LVGs and community partners as well as co-workers in health services
Attains high level of employee satisfaction as demonstrated through verbal and written feedback as well as employee satisfaction survey

Create Value

Enhances the demonstration of Return on Investment reporting by accurately documenting all encounter information
Ensures efficient use of resources within health services
Provides referrals to: Employee assistance programs, health plans: condition management and/ or behavior modification program to optimize employee health and consumerism
Balance the client needs with business needs in processing reasonable accommodations
Demonstrates strong team loyalty and collaborates with team members to ensure that coverage is maintained during times of staffing challenges within a cluster of Health centers
Serves as a mentor for new corporate health nurses

Ensure Operational excellence

Participates in clinical nursing audits and identifies strategies for remediation of deficiencies to meet 100% compliance
Maintains universal standards for personal protection
Maintains OSHA compliance with record keeping
Follows all safety and environmental guidelines for storage and use of equipment
Disposes of all medical waste according to federal, state and local guidelines
Tracks expiration dates of all medical supplies and properly disposes when outdated
Administrative Responsibilities
Provide administrative support for Regional Manager and Team
Manage calendars, coordinate and plan meetings and conference calls
Assist with billing requisitions and reports
Schedule appointments for employees to see RNs and Physicians
Support region by assisting with ordering equipment
Maintain confidentiality of information

Current license to practice as a registered nurse in the state(s) of employment and practice
BLS certification
Certified Health Coach or eligible to complete within 9 mos. from DOH.
BSN and or certification in ambulatory care nursing, or occupational health nursing preferred

Five or more years of nursing experience of which 3 years are in emergency room nursing, critical care, occupational health, urgent care or ambulatory clinic
Phlebotomy and EKG skills
Knowledge of case management, workers' compensation, and governmental regulations
Ability to make independent nursing judgments where appropriate
Demonstrated critical thinking skills
Strong demonstrated written and verbal communication skills
Computer proficient in Microsoft Word, Power Point, Excel, electronic health record software
Calendar management/document organization
Excellent interpersonal skills
Demonstrated ability to adapt working style and work in fast-paced corporate environment
Demonstrated sense of urgency and ability to appropriately escalate concerns to supervisors/ regional managers