Under general supervision of the Adult Advocacy Division Assistant Director, the Program Coordinator I will carry out designated functions to motivate staff and promote a culture of learning, through the use of evidence-based practice improvement tools and resources for Adult Advocacy Division.
Provide advanced consultative services and technical assistance to Adult services staff via coaching, mentoring, and modeling for the purpose of improving the overall well-being of vulnerable adults.
Interpret state and federal policies, plan and instruction pertaining to Adult Services (Adult Advocacy Division) programs and case management policies and procedures.
Arrange monthly contact (via email, case consultation, visit, follow-up etc.) with designated counties, administer consultation, and on-site support (overnight travel may be required) to assist county DSS offices on critical cases and other problematic issues/concerns.
Research, develop, and utilize best-practices improvement innovations to strengthen casework practice knowledge, skills, and competencies pertinent to the functioning of Adult Advocacy Division delivery.
Assist in the development of training materials, as well as, the planning and facilitation of training sessions for Adult Services staff, governmental agencies and community partners. Also represent APS on internal and external committees as well as build working relationships with community partners.
Maintain knowledge of innovative best practices for working with vulnerable adults by attending educational workshops, conferences, seminars and reviewing publications.
Minimum and Additional Requirements
A Bachelor's Degree and two (2) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
A Master's Degree and one (1) year of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
Or an equivalent combination of education and experience as approved by the Division of State Human Resources.
Knowledgeable of any agency's mission, programs, objectives, and organizational structure; management principles; and the people who manage the work and the processes applicable to government work. Ability to interpret and apply rules and regulations; manage work and provide guidance to employees; communicate effectively; make presentations and prepare reports; establish and maintain effective relationships with agency executives, government officials and the general public.
If you have any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be substituted for completing work history and education sections of the employment application. The employment application will be considered incomplete and may not be forwarded. You must possess a valid Driver's License. Must be able to travel overnight by airplane or other modes of transportation.
If you certify on your application that you have a Bachelor's Degree or higher, you will be required to provide a certified official college transcript upon job offer. Failure to produce an official college transcript may result in termination.
DIVISION: Adult Advocacy