Full Job Description
VMware Admin(100% Remote)
Fully Remote-You can be anywhere in US
Current Certs-VCP or VCTA-Must
Virtualization Administrator to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. This position will report to and receive direction from the Manager, Virtualization & VDI.
Provides Tier-1/Tier-2 technical support to clients
Handles day-to-day VMware vSphere operational tasks including but not limited to:
Disk and Network management, configuration, and troubleshooting
Apply software updates and deploy new systems
Troubleshooting performance or configuration issues on virtualization platform hardware
Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues
Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customer’s expectations and within the agreed Service Level Agreement (SLA)
Work with the Manager, Virtualization & VDI to understand client business needs, identify solutions, and provide strategic recommendations.
Ensure that clients’ infrastructure is healthy, stable, documented, and configured with accepted technical best practices.
Perform configuration and troubleshooting in client hardware, software, and other assets.
VCTA or other related training and certification.
VCP and other advanced training and certification.
Minimum of 2 years of related experience.
Experience in a Managed Services environment
Experience with VMware and vCenter required.
Experience with performance monitoring tools – LogicMonitor, SolarWinds, etc.
Experience with virtualization platform hardware – Nutanix, Dell, HPE, Cisco UCS.