Director of Field Operations
We are looking for a self driving professional to ensure our guests and partners have an uncommonly excellent experience. This includes making sure all aspects of our logistics, warehouse, delivery, fleet management, inventory, and maintenance programs operate safely, effectively, efficiently and, above all, professionally.
This position will be responsible for multiple locations primarily in North Carolina, South Carolina and Florida. Are locations are based on the coast and are responsible for delivering beach gear (bikes, kayaks, chairs, games, etc) to vacation properties.
We have a year long staff that will report to this position and a seasonal part-time staff.
We provide EXCELLENT CUSTOMER EXPERIENCE and as we grow our success depends on maintaining this but at a much larger scale.
This position reports to the managing partner and Vice President of Operations.
This position is perfect for someone who wants to join fast growing company and have a large impact. We need someone who can see the big picture and make learned decisions but can also roll up their sleeves.
Systems we use:
Candidates are not expected to be experts or even have experience with in the systems we use but would need to show a demonstrated history, ability or aptitude with similar platforms or tools. Candidate will be expected to manage these tools for the company and/or assess new tools as needed as they relate to customer experience to support company growth.
About VayK Gear:
VayK Gear is a fast growing marketing partner for beach Vacation Rental Management (VRM) companies in the southeast US. We currently operate in beaches in South Carolina, Florida and North Carolina. Our unique program makes VRM properties more appealing to renters (Guests) by having beach gear and services included with their rentals. Through our partnerships we improve Guest satisfaction, increase the number of property rentals per year and drive year-over-year repeat rentals. But more importantly we put smiles on hundred of thousand of beach goers by providing free bikes, kayaks, chairs, umbrellas, fishing trips, bonfires to beach Guests. Guests arrive at their properties to find VayK Beach Gear waiting for them and when they leave VayK Gear picks it up. No packing, no crowded cars, no worries.
“Work is hard, your vacation shouldn’t be!”
“We provide the gear, you have the fun!”
Job Type: Full-time
Salary: $65,000.00 to $70,000.00 /year
Required work authorization: