Solutions Delivery Business Analyst - Delivery & Deployment

Aon - New York, NY

Full-time
Aon is looking for a Solutions Delivery Business Analyst, Delivery & Deployment.

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk in New York, NY.

Your impact as a Solutions Delivery Business Analyst, Delivery & Deployment

Position Overview

As part of the Solutions Delivery Strategic Operations team, you will be responsible for providing day-to-day activity and special projects support to Solutions Delivery. These day-to-day responsibilities include activities focused on managing processes to ensure that the practices are operating smoothly and efficiently, such as project coordination, implementing policies and procedures, administration of systems, and general administrative support. You will also be responsible for supporting special projects within Solutions Delivery to ensure successful completion of strategic initiatives across all practices.

Responsibilities:
All practices RTE activities (On-boarding & off-boarding / systems access, engagement open and close out tasks, support for record keeping / knowledge management, coordinating travel, misc. administrative support).
Testing-specific RTE activities (Expense approvals, timesheet management & troubleshooting, time export, PTO management, utilization bonus accruals, team support/ queries, client invoicing support).
Sales operations support (provide assistance to team with CRM queries and other ad hoc requests related to opportunities, triaging pursuit support aliases).
Support for Solutions Delivery and practice-specific initiative execution and deployment (change management activities, evaluate outcomes for adoption, misc. administrative support).
Supporting activities to manage/drive practices to core metrics (ex. maintaining data integrity in SD systems and ad hoc data gathering requests).
You Bring Knowledge and Expertise

Candidate Qualities

Demonstrated ability to execute and track record of accomplishing deliverables on time.
Organization and planning (key for this role) – plans, organizes, schedules in an efficient and productive manner while focusing on key priorities for the business.
Experience with Oracle CRM and Professional Services a plus
Follow through on commitments – lives up to verbal and written agreements
Coaching & Feedback – seeks and proactively gives coaching and feedback and applies coaching (as needed) by changing behavior.
Intelligence – demonstrates high learning agility and demonstrates ability to quickly (and proficiently) understand and absorb new information.
Analytical skills – able to structure and process qualitative and/or quantitative data and draw insightful conclusions from it. Has a probing mind and achieves impactful insights.
Attention to detail – doesn’t let important details slip through the cracks or derail the project.
Communication – speaks and writes clearly and articulately without being overly verbose. Maintains this in all methods of communication, particularly email. Through this skill, builds strong relationships by connecting with others and is a natural storyteller.
Proactivity – acts without being told what to do and is open and willing to bring new ideas to the company.
Adaptability & flexibility – adjusts quickly to changing priorities and conditions, copes effectively with complexity and change. Colleague consistently champions change(s) and even helps others get through change.
Work ethic – possesses a strong willingness to work hard and sometimes long hours to get the job done – has track record of working hard.
Quality & high standards – expects personal and team performance to be the best. Delivers work as expected with high quality.
Strategic thinking/big picture – able to see and communicate the big picture (often connecting the dots) and assists in determining opportunities and/or threats through analysis of current (and ideally) future trends.
Calm under pressure – maintains stable and consistent performance when under pressure, deadlines and/or stress.
We offer you

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience:
From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

About Aon:
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.