We are seeking a dedicated and compassionate Registered Nurse (RN) to join our dynamic team as a 1099 contract/part-time Care Coach. This role will facilitate seamless communication between patients and healthcare providers, ensuring that patients receive a world-class patient experience through the BIOVERSE.
Responsibilities:
- Provide individualized health coaching tailored to each patient's unique needs, preferences and circumstances, ensuring a world-class patient experience.
- Triage patient queries and adverse event reports, routing them to the patient’s physician or NP and/or medical leadership as appropriate
- Provide care using our custom EMR: answering patient’s basic medical questions within the nursing scope of practice, educating patients about their condition and treatment, counseling on lifestyle recommendations and holistic treatments, carry out standing orders
- Communicate clearly and empathetically to address patients' questions and concerns.
- Consistent utilization of protocols and standard operating procedures (SOPs) to ensure compliance and consistency in operations.
- Serve as a primary point of contact for patients using our telehealth services, providing support, guidance, and assistance throughout their healthcare journey.
- Foster effective communication and collaboration between patients, healthcare providers, and members of the BIOVERSE support team to help patients get the answers they need.
- Document patient care and guidance in the patients’ EHR in accordance with medical standards.
- Serve as a resource to the non-clinical Care Team in dealing with day-to-day clinical questions and concerns
Qualifications:
- Registered Nurse (RN) license.
- Diploma in nursing or related field.
- Previous experience in healthcare administration and/or patient coordination. Experience with Obesity Management, and/or Weight Management patients is a strong plus.
- Strong interpersonal and communication skills, with the ability to empathize with patients and effectively convey information.
- Proficiency in using telecommunication technology and electronic health record (EHR) systems.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Commitment to patient advocacy, privacy, and confidentiality.
- Knowledge of healthcare regulations and compliance standards (HIPAA, etc.).
- At least 3 years of experience in direct patient care - telemedicine experience is a plus
- Must have valid license for the following states: FL,TX, IL, NJ,CA, and CA
We're Currently Looking For The Following Availability
- 6 2-3-hour shifts
- Weekdays, plus one weekend day (either Saturday or Sunday)
- Shifts must end around 6 PM, 7 PM, or 8 PM EST
Job Type: Contract
Pay: $30.00 - $45.00 per hour
Expected hours: 10 per week
Physical Setting:
Experience:
- Nursing: 1 year (Required)
License/Certification:
- BLS Certification (Preferred)
- RN License (Preferred)
Work Location: Remote