Coordinator, EOP Transition Programs (SSP IV) (Recruitment 60688)

California State University - Pomona, CA4.3

Type of Appointment: Probationary, Full Time
Collective Bargaining Unit: APC-Bargaining Unit 4

Classification Salary Range: $5,195 - $7,411 per month
Anticipated Hiring Range: $5,195 - $5,934 per month

Recruitment Closing Date: March 4, 2019

Student Support and Equity Programs (SSEP) aims to make a positive difference in the lives of students through high quality programs and services that promote educational opportunity and support student learning and success. Major programs and service areas include the Educational Opportunity Program (EOP), Summer Bridge (SB), Transfer Bridge (TB), the Undeclared Student Program (USP), Renaissance Scholars (RS), and the Veterans Resource Center (VRC.) In performing the duties assigned to this position, the Coordinator of EOP Transition Programs is expected to demonstrate the attitudes and behaviors that reflect the mission of SSEP and the Division of Student Affairs’ vision and values. The vision is to engage learners, build community, and transform lives. The values include student-centered philosophy, integrity, interconnectedness, passion, quality, and richness of diversity.

The Coordinator, EOP Transition Programs prepares and submits a comprehensive plan for the Summer Bridge and Transfer Bridge programs that draws on evaluations of previous summer programs and sessions and examines existing standards, policies, practices, course offerings, and other program elements, and recommends appropriate program changes; and delineates plans for the upcoming program(s), which include proposed course offerings and activities, timelines, staffing, and resources. The incumbent leads and facilitates the application process for transitional program(s); reviews applications of prospective students and assists in assessing their abilities and readiness for college; proposes enrollment targets, and provides preliminary information on the profile of the students expected to enroll in the program(s). The incumbent coordinates and/or arranges for such activities as developing the comprehensive program schedule(s); recruits and assigns faculty to courses sections in collaboration with appropriate college departments; prepares employee notices and agreements; orders textbooks and other instructional materials; reserves classrooms and facilities; prepares class rosters and advises seminar groups; updates and prepares parent and student handbooks; monitors student attendance, maintains appropriate records and files; and plans and carries out various workshops, activities. The incumbent plans and coordinates the Transition Program(s) Information Session(s), and the Opening and Closing ceremonies; assesses and evaluates all phases of the transition program(s) in order to enhance their integrity and effectiveness; ensures that students, faculty, and staff members are provided with opportunities to evaluate the program; writes assessment and program reports as appropriate and evaluates and tracks participant retention data. The incumbent assists the department leadership with the Summer Transition Program(s) budget and negotiates program contracts; makes necessary arrangements with such offices as Conference Services, University Housing Services, Student Health and Wellness, the BRIC, Foundation Food Services, and other departments as appropriate; collaborates with the Registrar's Office, Student Accounting and Cashiering Services, the Office of Financial Aid and Scholarships, Colleges and Academic Departments, and Orientation Services where necessary to ensure high quality support for all transition program(s) to register participants and appropriately bill- the Transition Program(s) for registration fees, provides a fall registration opportunity for all program participants; and in collaboration with the Senior Coordinator of Advising Services resolves any outstanding issues related to student Financial Aid award letters prior to the closing of the program(s). The incumbent maintains oversight of the EOP Summer Bridge and Transfer Bridge website and social media; updates and maintains Formstack application forms and provides recommendations for necessary updates; stays abreast assessment tools and strategies for program improvement and assists with special projects assigned by the Executive and Associate Directors of SSEP. The incumbent serves as lead for first year and continuing student programming activities that will help build a sense of belonging and community within EOP and the University; assesses and evaluates programming activities; leads and plans the EOP Open House; plans and coordinates semester mixer(s) and other community building activities (pending funding availability); assists with developing student leadership opportunities within the department; seeks and refers EOP students to other student leadership activities and events, both on and off campus and serves as a committee member for the New EOP Student Welcome, and EOP Graduation Ceremony. The incumbent oversees and leads all transitional program staff; leads and chairs weekly meetings with Transition Program staff (individual 1-1 's and or group meetings) and includes SSEP staff as appropriate; oversees the process of recruiting applicants, interviewing candidates, and recommending finalists and alternates for teaching positions to the Executive Director and Associate Director of SSEP, in collaboration with Human Resources, Payroll Services, and key individuals and departments; oversees the process of recruiting applicants, interviewing candidates, and recommending finalists for the Transition Program Assistant and Residence Life Coordinator in collaboration with Human Resources, Payroll Services, and key individuals and departments, and oversees the process of recruiting applicants, interviewing candidates, and recommends finalists for the various student worker positions which include the Champions, Resident Advisers (RA's), tutors, and workshop facilitators, in collaboration with Human Resources, Payroll Services, and key individuals and departments. The incumbent assists with leading the EOP Student Assistant to support the office needs of the Transition Programs; assures that the appropriate orientation and/or training programs are provided for the Transition Program Assistant Coordinator, Resident Life Coordinator, instructors, Resident Advisers, Tutors, Champions and any other personnel employed by the Transition Programs; provides performance evaluation feedback for Transition Program(s) staff as appropriate and provides recommendation of attendance and vacation approval requests from Transition Program staff before routing them through the organizational line for review and final approval. The incumbent works in collaboration with the EOP Admission and Enrollment Services and the Advising Team to identify and provide transitional services and programming for Spring EOP admits; leads and coordinates Spring EOP Orientation session(s) and serves as Spring term point of contact for Spring admitted EOP students (prior to them being assigned to an official EOP adviser for fall term); in collaboration with the Senior Coordinator for Advising Services, provides group advising session(s) for Spring admits as appropriate to assist with the successful transition of Spring EOP Admits. The incumbent serves as a member of SSEP Lead Team, participate in department sub-committees and serves on other appropriate University committees (such as Summer Transition Programs Committee) and in other campus organizations, representing the interests of the department, the Educational Opportunity Program and its constituents; participates in staff meetings, in-service training sessions, retreats, planning meetings, and other professional development activities as appropriate; participates in professional organizations such as NASPA; attends conferences and keeps abreast of the literature on first year experiences, transitional programs, educational equity, academic advising and student retention theory, research, and practice and performs other duties as assigned.

Bachelor’s degree or equivalent in a related field PLUS upper division or graduate course work in counseling techniques, interviewing and conflict resolution AND four (4) years of professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems (a master's degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience OR a doctorate degree and the appropriate internship or clinical training in the relevant field may be substituted for two (2) years of professional experience). General knowledge of the problems and methods of public administration, including organizational, personnel and fiscal management, advanced statistical and research methods; ability to plan, develop, coordinate, supervise and organize programs and activities; ability to interact with a diverse student population, faculty, staff and the public; ability to analyze complex situations accurately and adopt effective courses of action; ability to advise students individually and in groups on complex student-related matters; ability to complete assignments without detailed instructions; and ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization is required. Finalists will be required to submit verification of upper division coursework (i.e., transcripts).

An earned Master's degree and student services experience in educational equity types of programs, such as the CSU - Educational Opportunity Program is preferred. Experience in academic advising, teaching, and/or counseling; demonstrated experience and commitment to working with low-income and diverse student populations; and proficiency in PeopleSoft and Microsoft applications is desired.

A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry.

Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.

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