Supervisor Field Operations
At our Company, we grow People, Brands, and Businesses! We are looking for a dynamic Supervisor of Field Operations! This Supervisor of Field Operations will manage overall sales execution of business objectives within their assigned territory. In this key leadership role, the Supervisor of Field Operations supports client programs by managing their sale’s teams dedicated to in-store programs. This role is responsible for driving event execution results with a strong hands-on management approach. As part of our winning team, you’ll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.
Looking to make an impact on overall growth strategies for the Consumer Packaged Goods industry? Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Recruitment and Retention of retail associates through training and development.
Drive demonstration events within your district through flawless execution and effective results management.
Program management of all designated part-time Associates in the assigned district, including measuring performance management, metrics and targeting 100% execution goals.
Ability to work a flexible schedule and multitask throughout your workday.
Regular reporting against client mandated objectives.
Develop and maintain client relationships.
Bachelor's Degree required or equivalent experience 1-3 years district territory management, program/project management
3-5 years of experience in retail management, with hiring, managing part-time employees, demonstration or event marketing, results in reporting, inventory, merchandising and training experience
Outstanding client/customer relationship building/managing skills
Must be able to work on weekends
Home office required and the ability to travel up to 60% of the time
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
The District Manager Field Operations is responsible for the overall sales execution of business objectives within their assigned territory. In this key leadership role, the District Manager supports client programs by managing the sales execution teams and 1st Tier Managers dedicated to in-store programs. The position is responsible for driving event execution results through hands-on management of teams, objectives, training and through close coordination with peer management and support teams.
Essential Job Duties and Responsibilities
Sales Execution Management
In field coaching of all designated Event Specialists in district
Maximize execution of events within your district through effective results management using weekly team calls, one on one coaching, as well as over the phone, email, and in-person training.
Meet each client’s execution expectations set forth by the company by providing reporting to Club Supervisors and Event Specialists
Effectively scheduling, managing, and executing all client programs
Effective hiring, schedule management, training, personnel development and program oversight of all programs in your respective district
Develop associates to maximize potential in current and future roles; succession planning
Actively manage flawless event execution through a combination of proactive hiring, training, scheduling, supervision and in-store oversight
Project a positive image in representing Integrated Marketing to clients and community
Order, replace/repair of demo equipment/fixtures
Develop and maintain client relationships
Responsible for delivery of team training content, in settings from 1:1 to large group presentations
Regularly conduct coaching sessions with Full-Time & Part-Time associates to discuss strategies for ongoing demonstration and improvement in addition to regular visits re: Coaching/ Accountability / Motivation
Communicate with support team within assigned District to address support issues/discrepancies, determine appropriate mode of communicate depending on nature of issue.
Utilize Integrated Marketing Cube Reporting to review sales team’s results, monitor un-staffed locations and assess trends
Training of Full-Time & Part-Time associates in areas of store relationship building, product knowledge, and selling skills.
Recruiting, Interviewing, Hiring and Scheduling of 60-100 remote direct reports.
Conduct employee evaluations & performance reviews.
Identify succession candidates to support future business growth.
Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
Travel up to 40%
(Required) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience:
Marketing and/or Public Relations
- 3-5 years of experience in retail management, with hiring, managing part-time employees, demonstration or even marketing, results reporting, inventory, merchandising and training experience
Skills, Knowledge and Abilities
Skill in supervising to include delegating responsibility, training and evaluating performance
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Ability to direct, lead, coach, and develop people
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Good interpersonal skills
Ability to work effectively with management
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.