Sr. Backend Engineer

Frontapp - San Francisco, CA (30+ days ago)


At Front, we’re redefining work communications and collaboration with our shared inbox for teams. Front brings all of your communication channels (email, Facebook, Twitter, Twilio SMS, live chat etc.) into one place, so you can triage and assign messages, have internal conversations around them, and even sync work across other apps you use from Salesforce to GitHub, without ever leaving your inbox. Today, over 3,500 companies rely on Front to power their communications, and we’re just getting started.

We're looking for an experienced backend engineer based in San Francisco to help build, manage, and scale the Front platform.

Responsibilities:
Design, develop, test and implement new product features: frontapp.com/roadmap
Tune and optimize performance of the app, e.g. identify and fix a slow-running MySQL query, reduce server response times
Build tools to monitor and manage a 200-node-and-growing infrastructure
Troubleshoot and resolve bugs and issues, e.g. a stuck job in a message queue

Requirements:
5+ years of industry experience working on backend systems at a large-scale internet service
2+ years of working on software systems build atop Amazon Web Services
Fluency in a dynamic language like Javascript, Python, Ruby, or similar
Track record of designing and implementing complex and scalable software services
Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, and high-throughput systems
Experience with performance benchmarking and diagnostic tools
Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment