Call Center Positions Available (Work from home)

EZ Links Golf - Lubbock, TX4.0

Full-time
EZLinks Golf “Work from Home” Reservation Agent
  • You must live in the state of TX to be considered*
EZLinks Golf LLC is a PGA Tour affiliate and an enterprise-level technology and services provider for some of the top operators in the golf industry. For more than two decades, EZLinks has significantly contributed to golf market growth by providing innovative electronic tee sheet management, integrated point of sale software, 24-hour reservation center services, custom internet booking tools, email marketing services, and course web sites to more than 3000 golf facilities around the world. The full suite of EZLinks products and services is proven to generate more rounds and revenue, improve operating efficiency and enhance customer service.

Key Responsibilities:
Ensure course calls are answered as efficiently and effectively as possible during your assigned shift.
Successfully book golfers tee time requests
Collect customer data: address, phone, zip code, email
Answer questions about our client golf courses
Our starting pay rate is $10.00

Qualifications:
One - two years’ experience in a customer service environment OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Stellar phone presence. People can hear your smile!
Punctuality, performance, and a positive attitude.
Effective in a fast paced environment and highly self-motivated.
Experienced with general computer navigation skills.
Amazingly awesome people skills. You’re a great listener and communicator.

Items of Note:
This is a remote based position. You would work from home.*
You must have a computer/laptop with a hard-wired internet connection.*
You must be able to attend our remote training classes and be available for regular on-going training, and checkups from management
You must have a quiet office space in your home free of distractions.
  • System and Work from Home requirements
Intel i3 processor or higher
4gb of RAM or higher
Windows 7 or higher
100gb free space or higher
10mb download/ 5mb upload or higher high speed provider
Anti-virus protection installed
A Copy of your internet account will be required
A photo of your workspace will be required.

Availability: We are looking for applicants who can work a minimum of 20 hrs per week. AM shifts start at 6 or 7 am and evening shifts start at 1 pm. We do require an 8 hr weekend shift, either on Saturday or Sunday.

Application Requirements: Along with your resume, please make sure to include a short cover letter about yourself and why you are interested in this position.