Infrastructure Engineer IV - Los Angeles, CA or Raleigh, NC

City National Bank - Los Angeles, CA3.8

The Infrastructure Engineer (IE) is responsible for the design and implementation of most optimal infrastructure solutions for City National Bank. The IE must have rich and diverse technical background, is creative (intellectually curious), and passionate about automation / DevOps and eager to learn emerging technologies and trends. The IE is also responsible for documenting the standards, processes and procedures as well as improving process efficiency. The IE leads the effort in establishing the baseline system performance, capacity planning and delivery of highly secure, scalable robust/resilient systems that delivers maximum performance. Typical day includes working with infrastructure architects to design infrastructure solutions, documenting the solutions, provisioning servers/platforms in private and/or public clouds and working closely with development teams for successful project implementation. Though IE is not directly responsible for production support however he/she will provide level-3 support to troubleshoot infrastructure related issues.

Collaborate on all aspects of infrastructure technology including, but not limited to the servers, network, storage, database, and application as required.
Build highly scalable and highly available and secure infrastructure utilizing private cloud on VMWare and/or public cloud such as AWS & Azure and/or hybrid cloud.
Build Windows and/or UNIX/Linux servers (in particular RedHat) leveraging primarily VMWare (ESXi, vCenter, vSphere and Site Recovery Manager etc.), Azure, and/or AWS.
Lead monitoring, capacity management, and provisioning as related to supporting and enhancing large hosted applications and virtualized infrastructures (both converged & hyper-converged) .
Establish Active Directory topologies (LDAP in general), SCCM, group policies and troubleshoot advanced GPO application issues for servers and clients.
Establish and maintain relationship with vendors, peers and colleagues across the organization, and constantly communicate of existing and evolving industry standards and technologies.
Champion the automation of Infrastructure as Code (IAC) and contribute in building next generation infrastructure strategy (i.e. software defined infrastructure)
Must have excellent problem solving and debugging skills to resolve system related issues.
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.
Open minded team player, flexible and respectful to colleagues
Contributes in creation of standards and roadmap for private cloud, public cloud and hybrid cloud infrastructure. This includes development of technology and practical implementation for next 1-3 years
Development of Infrastructure as Code (IAC) and build out servers without human intervention and integration of IAC with development flow to enable end-2-end CI/CD pipeline
Primary focus to minimizes infrastructure complexity, improve operation efficiency and system security, availability and performance
Ability to lead from behind , influence the usage of cloud technology by demonstrating side by side comparison of cloud technology costs and TCO
Develop and enforce automated governance to ensure effective and efficient use of infrastructure irrelevant on-premiums or public cloud
Own the relationship with City National Bank colleagues and vendors.
Review and provide feedback to Infrastructure Architects and co-develop solution that is practical for City National Bank
Provide leadership in the infrastructure as a code process, focusing on implementation of automation solutions throughout the enterprise in support of DevOps.
Ensure proposed designs will integrate with all system components and meets the delivery and capacity requirements for the City National Bank business units
Ensure solution design meets infrastructure best practices and InfoSec governance policies
Stay abreast of new technologies as applicable to the City National Bank infrastructure environment
Perform cross training and mentorship to other engineers on emerging technologies

Basic Qualifications:
  • B.S. in Computer Science or in a related technical field or equivalent experience.
Preferred Education - Master's degree in a relevant field
  • Minimum 10 years working in an Infrastructure Systems Engineering role
  • Minimum 5 years working in an enterprise level environment designing, building server, storage & network solutions in virtualized environment
  • Minimum 3 years of experience implementing private/public and/or hybrid cloud solutions
  • Minimum 3 years experience in implementing Infrastructure as a Code
  • Minimum 1 year experience in container technology like Docker, Kubernetes or Mesos
Knowledge of ITIL (certification is plus),
Microsoft Certified Systems Engineer (preferred), AWS Certified SysOps Administrator, DevOps Engineer (certification is plus)

Job Skills and Knowledge:
Broad and deep experience with Windows, Linux (CentOS, SlackWare, Gentoo, Ubuntu, etc).
Experienced in Active Directory and Group Policies & GPO
Experienced in Docker/Docker Hub and Kubernetes (pods, services etc)
Working knowledge of TCP/IP, TCP, UDP, ICMP, SMTP, SNMP, LDAP, DNS, NTP, layer 2/3 switching, VLAN, VXLAN, inter-VLAN routing, LACP, Etherchannel and other advance concepts
Working knowledge of SSH, Kerberos, Radius, SAML, BIND DNS (nsupdate, dnssec, stubs, delegation) and others.
Experienced in load-balancing (local/global), F5 and Netscalers as well as Cisco networking products
Experienced in SAN/NAS storage administration and good understanding of object storage, block storage, file storage and other modern storage technologies (i.e. 3PAR, Nimble)
Excellent written and verbal communication skills
Advanced understanding of Disaster Recovery and Business Continuity solutions
Excellent written and verbal communication skills
Manage vendor relationships and with internal teams.
Advanced understanding of scripting (PowerShell / Python / Ruby)
Advanced understanding of automation and provisioning tools (Chef, Terraform)
Advanced understanding of Windows and Linux operating systems
Advanced understanding of hybrid and full cloud infrastructure technologies (Azure, AWS - IaaS, PaaS & SaaS solutions)
Experience working with SDLC (CI/CD) and DevOps groups
Experience in implementing cloud based high available solutions



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