Engagement Director

Miller Heiman Group - Remote3.1

Full-timeEstimated: $140,000 - $200,000 a year
There is a good chance you already know the Miller Heiman name as one of the most well-known and respected brands in the sales and service training industry. But what you may not know is how we have reinvented ourselves and now we have set out to reinvent the industry.

At Miller Heiman Group, we have a proud legacy—built on a combination of the most experienced people in the business and the most trusted solutions in the market, built on historic brands such as Miller Heiman, Huthwaite, AchieveGlobal, Impact Learning Systems, and solutions like SPIN® Selling Conversations, Strategic Selling®, Professional Selling Skills®, and Conceptual Selling®. But innovation rules business today so we invite you to experience the bold, powerful and innovative NEW Miller Heiman Group. With newly designed solutions, technology that only we can deliver, and the world’s leading research on sales performance, you’ll see innovation in how we think, and how we drive profitable sales with our customers.

What Impact You Will Have:
A successful Engagement Director will contribute to our Sales Strategy Consulting Practice in execution of projects and as a thought leader on how to grow the practice. You will be responsible for leading the delivery of complex client solutions, managing an analytical team and owning oversight of quality control and storyline development. Applying analytical rigor & business acumen, you will formulate recommendations, translating data into meaningful insights for our clients. Additionally, you will be the primary voice to the client, managing day-to-day interactions with senior stakeholders and serving as the continuity between proposal design, delivery and execution. Travel is targeted at only 25% along with having a flexible schedule to work from home or in our downtown Chicago office.

What You'll Need:
Bachelor’s degree from a top-tier university with consistent outstanding academic record; Advanced degree or MBA is preferred
5+ years of business management or consulting experience
Demonstrated interest in sales and service strategy, customer lifecycle management, sales talent and relevant growth drivers
Proven success in working with teams and executive leadership in a complex, global company environment
Demonstrates ability to plan, organize and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals and success criteria, project milestones, and budgets. Also includes ownership and responsibility to manage issues, risks, decisions and outcomes from their team’s tasks and activities, and the overall success of a project.
Proven track record of managing multiple concurrent projects with varying complexity levels
Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
A team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.

What You Get:
Access to some of the richest professional development programs as a part of the TwentyEighty group of businesses.
A variety of benefits, including unlimited paid time off. Programs include health benefits, life insurance, income protection and retirement savings plans with employer contributions to assist with your health & financial security today and in the years ahead.
Access to health benefits and wellness programs for employees and families. Depending on your region, you may have access to onsite fitness facilities, a wellness stipend program or company-sponsored wellness events.
The ability to work in a flexible work environment.
Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.

A Day in the Life:
You will lead the day to day execution of a client project while guiding and developing individual team members. They will work on key client accounts, where they will be involved in the management and coordination of multi-jurisdiction engagements. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results.

In addition, the successful applicant will support the central management team with business development by working on key proposals, coordinating the preparation of documentation and fees, and participating in client oral presentations.

You will partner with our CSO Insights team, a leader in sales research & data, to drive our client’s topline growth with a focus on talent management & sales strategy.