Associate/Shift Leader/Delivery Driver

Potbelly Sandwich Shop - Houston, TX (30+ days ago)3.6

Rice Village, Southwest Freeway, Houston Galleria, Memorial City, Eldridge Parkway, Post Oak, Katy(Greenhouse) and Cinco Ranch are all hiring for the jobs listed below. Please apply directly at, choose careers and apply at any of these locations.

Associate - A Potbelly Associate's job is to make our customers really happy. Since you are the primary point of customer contact, it is up to you to provide our customers an excellent experience. You will need to provide fast, friendly and efficient service. You will need to deliver a quality and consistent product every time, in a clean and inviting environment. Starting pay for this position is $8.00-$11.00 an hour.

  • Prepare quality finished products(sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards.
  • Be speedy and accurate in fulfilling orders.
  • Make customers really happy.
  • Work multiple stations(load,dress,shakes, cash, prep, front) as directed by Manager.
  • Clean tables, counters, floors, bathrooms, kitchen and utensils, take out trash.
  • Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed.
  • Must be friendly and customer service-oriented.
  • Must be able to work in a fast-paced environment and have a sense of urgency.
  • Ability to work as a team-player.

Shift Leader - Leads and behaves according to Potbelly Values. Leads a shift by managing and developing Associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follows standard Potbelly operating policies and procedures with essential areas of focus including but not limited to the following:

  • People - Lead Associates on shifts, including assigning tasks(cleaning, line duties, opening/closing duties), providing feedback and training. Transition into opening and closing duties.
  • Customer Service - Make customers really happy. Resolve customer complaints/issues. Execute and support all food safety requirements and practices.
  • Sales - Manage and organize the line and delegate duties to Associates. Work the line as needed. Promote sales on the shift through executing the marketing plan within the four walls.
  • Profits - Control food costs, labor, waste and cash on the shift. Count drawers and follow proper daily cash-handling procedures.
  • Starting pay for this position is $11.00-$14.00 an hour. Some supervisory experience in a restaurant or retail environment is ideal but what's most important is that you have excellent customer service skills, great communication and leadership ability, and you must be able to multi-task in a fast paced environment. We are looking for Shift Leaders that can work a minimum of four opens and or closes per week. We offer great benefits(insurance, vacation, meal plan,etc.) and are a growing company with opportunities for advancement.

Delivery Driver - Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly product quickly, safely and with excellent customer service. When not focused on Delivery Driver responsibilities, he or she may also be assigned to other Associate duties within the shop.

  • Provides quick and friendly delivery service and set-up.
  • Excellent customer services skills, a vehicle to drive, a valid driver's license.
  • Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident. Also you must have excellent driving skills so you can arrive to our customers, safely!
  • Starting pay for this position is $11.00-$14.00 an hour. What's more fun than rocking out to your favorite song in your car while drivin around town? How about getting paid to do it? Just deliver some yummy sandwiches to our hungry customers and you've got a deal! We offer very flexible hours, typically Driver hours are from 9:30 AM - 2:30 PM. Drivers make tips and you can expect to make from $100 - $500 in tips on top of your hourly rate. If you want to make some great money working minimal hours this is the job for you, what are you waiting for, apply today!!

Job Type: Part-time

Salary: $8.00 to $14.00 /hour