- Integrated Library System
- Customer Service
Requisition #: 2018-8234
Job Code: 3238
Department: Library – Scholarly Collections & Research Services
Full-Tim/Part-Time: Full Time
Salary Grade: ADM 020
To apply: https://careers.princeton.edu/
The Library seeks a self-motivated, energetic and collaborative individual with strong collections and public services orientation, excellent communication skills, and strong technical and problem solving skills to work in the Collection Development at Princeton University Library. This position reports to the Assistant University Librarian and supports the work of the librarians, staff and programs and projects in the department and in addition supports the collection development work of all subject librarians throughout the Library. This position also focuses on assisting the Assistant UL’s work of acquisitions allocations and monitoring the Library’s acquisitions budgets throughout the fiscal year, provides custom reports, posts budget and allocation reports to SharePoint, maintains subject collection development policies, and keeps them current and accessible. This position also supports the extensive work of the electronic resources management lifecycle and specifically the work of the Assistant UL and Electronic Resources Management Librarian from stages of selection, through trialing, funding, acquisitions, licensing and responding to inquiries and troubleshooting issues reported by staff, patrons and vendors. The position works closely with Acquisitions, Library IT and Cataloging/Metadata librarians and staff. Also monitors discovery and access to these resources, and collaborates with the Communications Manager and subject liaisons to highlight new and important resources for students and faculty. Member of the SC&RS Division Administrative Team supporting Division and Department functions and staff, and facilitates communication and synergies across the Division and throughout the Library.
Budget Allocation Support and Collections Analysis
Prep for budget review & allocations; prepare the allocation spreadsheet working with data from the Library ILS & PeopleSoft; generate allocation letters from spreadsheet; post budget reports and allocation letters to SharePoint.
Provide or request custom acquisitions reports for selectors to manage allocations and collections.
Monitor Voyager Acquisitions and PeopleSoft to respond to selector questions.
Provide basic analyses for collections and budgets.
Work closely with Collections Acquisitions, Finance Management, and Library IT on aspects of CD policy and business.
Collections Development Functions Assistance
Provide collections analyses reports; facilitate selector use of WorldCat Collection Analysis and other analysis programs, provide systems training.
Work with selectors to create/update and maintain collection policies in both public and protected formats & sites.
Administrative coordination of selector meetings on specialized topics; record meeting notes for distribution and SharePoint posting.
Administrative support for selector onboarding; set up the custom schedule depending on the position and need, and provide some onboarding directly; add selectors to appropriate listservs, SharePoint, server sites and systems.
Update CD website, CD policy documentation, content loading in CD SharePoint, coordination info gathering for selector cards, and other outfacing informational materials related to collections and collection development.
Support selectors’ collaborative collections initiatives with peer institutions.
Electronic Resources Lifecycle Support
Set groundwork for vendor/publisher offerings; keep selector review of trials and funding/ acquisitions on track; follow-up on content and access information required by selectors; arrange for vendor visits.
Troubleshoot problems and inquiries related to access, information, content, trials and pricing received directly and via virtual ticketing and other communication systems.
Monitor status of DDA plans, large ebook and ejournal package usage, provide custom reports.
Check that newly acquired digital collections and database are discoverable and accessible.
Work with the Communications Manager and staff to highlight new and important databases and digital collections.
BA/BS degree and 4-6 years of relevant work experience
Exceptional good judgment, ability to think and work independently and intelligently.
Flexibility and patience; ability to handle quickly changing priorities & multiple assignments.
Excellent attention to detail; demonstrated ability for data gathering & synthesizing information.
Exceptional analytical and problem-solving skills.
Exceptional organizational skills.
Ability to respond quickly to questions from selectors, staff, faculty & students; excellent customer service skills.
Excellent communication and interpersonal skills; ability to work successfully and collegially with others.
Advanced knowledge of Microsoft Office applications, with particular proficiency in Excel and Access.
Familiarity with manipulation of statistical and financial data
Ability to generate and edit reports.
High level of discretion.
Experience with using SharePoint and PeopleSoft.
Familiarity with Drupal and Tableau software.
Willingness and ability to learn new skills and systems.
Experience working in an academic or research library.
Experience with Integrated Library Systems e.g. ExLibris Voyager, WorldCat