Records and Information Management Intern

City of Napa, CA - Napa, CA

WANTED: A dynamic Records and Information Management (RIM) phenom who is eager to make a positive impact, solve problems, and is committed to improving our RIM process!

Are you driven to produce extraordinary work in the area of Records Management? Do you love solving complex problems? Does the idea of creating new systems and increased digital process excite you? Has your organizational ability allowed you to bring positive value to your team? Then APPLY today and continue that incredible work with the City of Napa!

The City Clerk's Department is the primary link between City Council, City staff, and the public. The office of the City Clerk is committed to providing maximum access to municipal government in an efficient, courteous, and professional manner.

  • This position is non-permanent and part time.
Under the supervision of the Records Analyst, the intern will assist with the development of strategies to further progress the City's desire to conduct business in an increasingly digital environment. Additionally, they will assist with the implementation and administration of the document management system, Laserfiche, and identify records management issues in various department city wide and suggest solutions for process improvements, policies and software as needed.

Duties may include, but are not limited to, the following:
Coordinate with, and direct the work of, consultants and contractors involved with the RIM program
Write and review policies and procedures for new applications.
Review business processes, Analyze department records
Review software solutions
Heavy emphasis on both working independently and in collaboration with other not only the City Clerk's office but also other departments, divisions, and staff across the organization.

Any combination of education and experience that would provide the required knowledge and abilities is qualifying.

Knowledge of: Basic RIM administration practices and terminology; office practices and procedures, including filing and the operation of standard office equipment; correct English usage, including spelling, grammar and punctuation; business letter writing and the standard format for typed materials; basic functions and structure of a municipal government; standard business software applications: word processing (e.g. Microsoft Word), spreadsheet (e.g. Excel), communications and scheduling (e.g. Outlook).

Additional qualifications include:
Ability to work flexible hours
Ability to come to Napa at least one day per week
Ability to work independently and remotely
Familiar with document management systems especially Laserfiche and SharePoint
Has strong communication, problem solving, analytical and interpersonal skills
Is detail oriented, accountable and flexible

Please list all employers held within the last ten years in the work history section of your application. You may include history beyond ten years if related to the position you are applying. If you held multiple positions with one employer, please list each position separately. Failure to comply with these instructions may result in disqualification.


The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

The promulgated eligibility list for this recruitment will be at least six months, unless extended or abolished sooner.

What happens next?
We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, phone interview, in-person interview(s), and/or web-based testing.
Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is 6 months, but may be one year depending on your classification.

Reasonable Accommodations: The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date. A Reasonable Accommodation Request Form is available from HR and may be obtained by calling 707-257-9505, or dial 7-1-1 for the California Relay Service, offering free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week.

The City of Napa is an Equal Opportunity Employer.