Lottery Customer Service Representative

Missouri Lottery - St. Louis, MO

Full-time
Highlights:
Job Description:
Individual will be responsible for providing customer service to players, retailers, and/or the general public and will validate and issue payment of lottery prizes; respond to e-mail and mail correspondence, as well as telephone requests; sell Scratchers and Draw Games tickets; accurately maintain cash drawer and ticket inventory; update ticket log and adjustment credit spreadsheets; and obtain winner stories and photos. Individual will also assist with maintaining inventory of office supplies and forms; merchandise lobby area with game information, promotions, and winner information items. Position located in St. Louis, MO.

Knowledge, Skills, and Abilities:
Qualifications:
Two years of office or public contact experience, and possession of a high school diploma or a GED certificate. (College coursework may be substituted on a year-for-year basis for the stated experience.) Prior experience working in a customer service atmosphere would be beneficial. Applicant should be proficient in Word and Excel.

Job Posting Number:
18835

Opening Date:
8/21/2019

Closing Date:
8/30/2019

Number of Vacancies:
1

Agency:
Revenue

Location:
St. Louis, Missouri

County:
ST. LOUIS

City:
St. Louis

State:
MO

Zip Code:
63146

Job Type:
Full-Time

Shift:
Day

Salary Range:
$27,460.00 - $27,460.00 Annual