Overnight and Weekend Shelter Monitor

Shelters of Saratoga - Saratoga Springs, NY (30+ days ago)

Job Description

JOB TITLE: Case Managed Shelter Monitor – Non-Exempt Employee

STATUS: Part Time - Weekend evening and Weekend/weekday overnight shifts

REPORTS TO: Associate Executive Director

Job Summary:

Monitors are responsible for assuring quality service to all shelter program participants in a compassionate and professional manner as it relates to the program objectives. Objectives include a drug and alcohol free environment, supportive interaction with program participants, assessment of participants’ needs and performance of all work duties as required. Attend required staff meetings and trainings.

Duties and Responsibilities:

  • Provide oversight of the shelter facility and guests
  • Develop rapport with guests and assist in meeting their needs
  • Communicate program rules to guests and assure compliance
  • Conduct guest intakes and discharges as needed
  • Prepare documentation of shift activities, goods and services provided and in-kind donations received as per agency protocols
  • Maintain oversight of shelter and guest supplies, including inventory, distribution and restocking
  • Provide oversight and assist with meal preparation and clean-up
  • Perform housekeeping and other maintenance tasks as needed
  • Role model positive, professional behavior including appearance and communication
  • Conduct perimeter checks as required

Minimum Qualifications:

  • Minimum of High School Diploma or Equivalent
  • One year or more of experience, paid or volunteer, working with the homeless population and/or other at-risk adult population or other human service field

Required Skills, Abilities and Attributes:

  • Ability to work flexible hours/schedule if necessary
  • Ability to maintain confidentiality
  • Effective crisis intervention skills
  • Effective verbal and written communication skills
  • Good professional boundaries
  • Ability to multi-task
  • Must be self-directed
  • Strong organizational skills
  • Effective interpersonal skills
  • Functions well within a team environment
  • Proficient in use of Microsoft products and Google Docs
  • Other duties as assigned

Physical Requirements:

  • Must be able to climb stairs
  • Must be able to squat, bend and do overhead reaching and lifting
  • Ability to life up to 30 pounds and complete light maintenance work
  • Ability to walk for long periods of time

Pay rate is $11.50 per hour

Job Type: Part-time


  • High school or equivalent