Child Support Program Specialist

US Department of Health And Human Services - Selection, IA

Full-time | Part-time
Duties
Summary
This position is located in the Department of Health And Human Services, Administration for Children and Families, Office of Child Support Enforcement. The location is negotiable after selection to Washington, DC or one of the following ACF Regional Offices:

Boston, MA
New York City
Philadelphia, PA
Atlanta, GA
Chicago, IL
Dallas, TX
Kansas City, MO
Denver, CO
San Francisco, CA
Seattle, WA

  • Salary is dependent upon location.
Responsibilities
Identifying issues requiring policy developments
Analyzing policy requirements of the child support enforcement program
Advising senior staff of new enforcement legislation or regulations
Conducting a comprehensive review and analysis of State statues, case law, to determine conformity to Federal requirements
Travel Required
25% or less - You may be expected to travel up to 10% for this position.

Supervisory status
No

Promotion Potential
None

Job family (Series)
0101 Social Science

Requirements

Requirements
Conditions of Employment
U.S. Citizenship required
Registered or exempt from Selective Service (www.sss.gov)
If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
One year probationary period may be required
If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
Financial disclosure statement may be required.
Travel, transportation, and relocation expenses may be paid: No
Bargaining Unit Position: Yes
Drug Screening Required: No
Recruitment incentives may be authorized: No
Student loan repayment incentive may be authorized: Maybe
Annual leave for non-federal service may be authorized: No
Qualifications

Applicants must demonstrate that they meet the Basic AND Specialized Experience requirements as noted below.

Basic Requirement: You must meet one of the items listed below (A, B, or C):
A. Possess a degree in behavioral or social science; or related disciplines appropriate to the position. (Must provide transcripts)
B. Possess a combination of education and experience - that provided you with the knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (Must provide transcript)
C. Possess four years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

Specialized Experience:
GS-13 : You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service that included experience such as:
Interpreting child support enforcement policy
Compiling child support data from a variety of sources in order to ensure compliance with Federal and state regulations
Resolving policy questions and programmatic issues; discuss issues that require an analysis of statutory, regulatory and policy requirements
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

All qualification requirements must be met by the closing date of the announcement.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.

This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent.

Special Instructions for Foreign Education : If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ .

Additional information
Salary is dependent upon location. Please see the following link for details.
2019 General Salary (GS) Locality Pay Tables

Veterans' Preference - https://www.fedshirevets.gov/job/vetpref/index.aspx

Reasonable Accommodation: This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please see Agency Contact Information for whom to contact for more info. The decision on granting reasonable accommodation will be made on a case-by-case basis. You must contact the HR contact on the vacancy announcement at least three business days before the closing date of this announcement to receive assistance. For more information on disability employment, please visit https://www.opm.gov/policy-data-oversight/disability-employment/

Selective Service: Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible see http://opm.gov/rif/employee_guides/career_transition.asp#ictap . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position.

Political appointment: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

If you are unable to apply online, please go to https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information for more information on our alternate application method.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories:

Best Qualified - Applicants who have experience that is almost identical to those required by the position.
Well Qualified - Applicants who have experience that is very similar to those required by the position.
Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill.

Candidates in the highest category will be referred to the hiring agency.

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Oral Communication
Policy Analysis
Technical Competence-Legislative Analysis & Evaluation
Writing

To preview the assessment questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10505348

Background checks and security clearance
Security clearance
Not Required

Drug test required
No

Required Documents

Required Documents
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:

Your Resume must clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the assessment questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended as well as hours worked per week (if less than 40) for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the USAJobs Resource Center or view their video tutorial .
A complete Assessment Questionnaire ( https://apply.usastaffing.gov/ViewQuestionnaire/10505348 )
Other Supporting Documents: (Only Submit if applicable to you.)
College transcript (if qualifying all or in part based on your education)

Veterans' Preference documentation:
Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.

ICTAP/CTAP Documentation:
A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
A copy of your latest performance appraisal including your rating; and
Any documentation from your agency that shows your current promotion potential.
You are not required to submit official documents at this time; copies are sufficient.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.