Room Attendant

h Club Los Angeles - Los Angeles, CA

Full-timeEstimated: $29,000 - $38,000 a year
Los Angeles based h Club is looking for a Room Attendant.

Are you a dynamic hospitality professional with a proven track record of maintaining high standards of customer care within an organization? Do you want to take your skills and passions to the next level at an organization that is committed to making a positive difference in the world?

Nice to meet you, we’re h Club LA.

Scheduled to open in early 2019, h Club LA will be London’s h Club debut US extension, a vibrant home away from home for creatives to the West Coast. Located on the iconic corner of Hollywood and Vine, h Club LA will encompass five floors of spaces designed to host and showcase creativity.

The second venture for the group will have onsite health and wellness facilities, a live performance space, bedrooms, a creative workspace, curated outdoor spaces as well as lounges, bars, a member restaurant and a screening room.

h Club LA is where people will come to connect, collaborate and create. For you that means opportunities to work across an incredibly diverse group of people, set of disciplines, projects, problems, and domains. It means experiencing in just one day what many people might only experience in a lifetime.

As a member on our team, you will ensure that excellent customer service is provided and every member and guest is satisfied with their visit, by:

Cleaning all guests rooms in accordance to h Club standards
Engaging with members and ensuring their preferences are acted upon while they are utilizing their bedrooms
Organizing and stocking cleaning carts, as well as, linen closets on floors assigned
Transporting any food and beverage trays/items in public areas to service areas
Reporting any defects to the corresponding areas responsible for correcting these defects

You will bring this experience and skillsets…

High school diploma or General Education Degree (GED); and two plus years relevant experience, OR, equivalent combination of education and experience.
Customer service experience preferred.

Your characteristics include:
Service Excellence, Integrity and a Drive for Passion
An ability to be nimble, flexible and courageous
Ability to work effectively and collaboratively in an evolving, dynamic environment
Well-organized and structured without rigidity
Having a good sense of humor, strong work ethic and a contained ego
Excellent interpersonal skills and outstanding written and oral communication skills
And last but not least, grit. Your demonstrated, sustained and exuberant passion over the long-haul equals grit. We value and celebrate it

We’re committed to inclusion and equal opportunity:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job description listed above is representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

h Club is an equal opportunity employer. Every qualified applicant will be considered for employment. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, religion, marital status, sex, disability, political ideology, or veteran status, or other protected class.?