The ideal candidate will have experience providing administrative support to senior executives, experience managing executive schedules and all travel arrangements with attention to detail, and strong written and oral communication skills. This position starts at a salary of $69,581 (GS-11), with promotion potential to $83,398 (GS-12 grade level). Apply for this opportunity to become a member of the Resilience team within FEMA.
View common definitions of terms found in this announcement.
When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
In this position, you will serve as Executive Assistant in the Office of Assistant Administrator, National Continuity Programs. You will be responsible for providing support to the Office of the Assistant Administrator leadership and management team on various matters. Typical assignments include:
Managing reception for the Office of the Assistant Administrator, answering all incoming phone calls and greeting all visitors.
Managing the dynamic schedules of the Assistant Administrator and Deputy Assistant Administrator while prioritizing meeting requests and de-conflicting overlapping appointments.
Making all local and no-local travel arrangements for the Assistant Administrator and Deputy Assistant Administrator, ensuring all travel authorizations and vouchers are completed in FEMA’s travel system in a timely manner and in accordance with Federal Travel Regulations.
Collating read-ahead materials and developing comprehensive briefing packages in advance of all meetings and trips.
Performing a variety of special assignments spanning multiple operational areas and crossing multi-functional and organizational lines.
Supporting the Action Office and ensuring proper routing of all documentation for leadership signature.
Providing general office support, to include timekeeping for all Office of the Assistant Administrator personnel.
Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Occasional travel - Occasional non-emergency travel may be required
Job family (Series)
0301 Miscellaneous Administration And Program
Conditions of Employment
You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
Selective Service registration required.
Current federal employees must meet time-in-grade requirements.
You must be able to obtain and maintain a Government credit card.
Please review "Other Information" section for additional key requirements.
Please ensure you meet the qualification requirements described below.
Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade requirement must be met within 30 days of the closing date of this announcement.
The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
You qualify for this position at the GS-11 level (starting salary $69,581) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-09) in the Federal Service. This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Examples of specialized experience would typically include but are not limited to:
Managing executive calendars
Processing travel authorizations and vouchers
Performing administrative duties to include answering and directing incoming calls, tracking office correspondences, and greeting visitors
Producing reports for senior officials.
Ph.D. or equivalent doctoral degree
3 years of progressively higher level graduate education leading to a Ph.D. degree
You qualify for this position at the GS-12 level (starting salary $83,398) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-11) in the Federal Service. This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Examples of specialized experience would typically include but are not limited to:
Managing senior executive calendars, such as coordinating meeting requests and de-conflicting overlapping appointments
Creating travel authorizations and vouchers
Providing administrative duties to include answering and directing incoming calls, tracking office correspondences, and related tasks
Analyzing data and formulating reports for senior officials.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees:
To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Top Secret - SCI clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined (Mythbuster), review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. For more information on background investigations for Federal jobs please visit the OPM website at https://www.opm.gov/faqs/topic/investigate/?cid=56d6e92e-6e27-4b6a-8969-4a7a1bfba76d.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
This announcement may be used to fill one or more vacancies.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
A one year probationary period is required for new Federal competitive service employees and new supervisors and managers.
If selected for this position, and you have not previously completed these requirements, you are subject to (1) completion of a 2 day onboarding program at your primary duty location; and, (2) completion of a subsequent, multiple day orientation program within 90-120 days of hire, at a location to be determined. Travel associated with the orientation portion of this requirement may be at FEMA’s expense.
This is a Non-Bargaining Unit position.
If this position has been identified as a Testing Designated Position (TDP) because of its security, public health, and/or public safety sensitivity, you are subject to random drug testing under FEMA's Drug-Free Workplace Plan (DWP). Refusal to be tested will result in disciplinary action up to and including removal from federal service.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies needed to perform this job:
Representing the Agency
Teamwork and Cooperation
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
Veterans Employment Opportunities Act (VEOA):
To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran’s preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.)
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM’s Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of 85.00 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Interviews MAY BE required for this position. Failure to complete the interview may result in removal from further consideration.
To preview questions please click here.
Background checks and security clearance
Drug test required
Responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process.
Current/former federal employee? Submit copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, with-in grade/range increases); your current promotion potential; proof of permanent appointment if applying based on an interchange agreement; etc.
Current/former FEMA Stafford Act employee who has served continuously for three or more years since August 1, 2014, and eligible for consideration*? Submit copy of your applicable SF-50, Notification of Personnel Action, showing your employment in a Stafford Act position on or after August 1, 2014. Note: If you are selected for this position, your records will be reviewed to verify you meet the three continuous years of service requirement prior to appointment.
Current FEMA Stafford Act employee with competitive status*? Submit copy of your applicable SF-50, Notification of Personnel Action, showing you have previously served in a permanent or conditional competitive service position. You may meet this requirement if your applicable SF-50 shows the following and you meet reinstatement eligibility requirements contained in 5 C.F.R. 315.401:
Block 24 (Tenure). Code is either “1”- Permanent, or “2” - Conditional; and,
Block 34 (Position Occupied). Code is “1” – Competitive Service
- See note in “How to Apply” for action required by current/former FEMA Stafford Act employees to successfully apply to this this position.
Current or former Land/Base Management Agency employee eligible for consideration under the Land/Base Management Hiring Path? NOTE: If selected for this position, you will be required to submit the following documentation to validate your eligibility for Land/Base Management consideration. Validation of your eligibility will be conducted prior to appointment.
Copies of your Notifications of Personnel Actions (SF-50’s) showing you have served in appropriate appointment(s) that total more than 24 months without a break in service of 2 or more years. You MUST include the initial hire actions, extensions, conversions and termination/separation SF-50’s for each period of employment to determine your eligibility.
Copies of your performance ratings showing an acceptable level of performance for each period of employment counted towards your eligibility under this authority. If documentation of a rating does not exist for one or more periods of employment, submit a statement from your supervisor(s) or another individual in your chain of command indicating your performance was at an acceptable level for the periods of employment being used.
Qualifying based on education? Submit copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans’ information.
Claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit copies of your:
Most recent performance rating, and
Most recent SF-50, Notification of personnel Action, noting your current position, grade level and duty location.
Current/former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
Beginning and ending dates of appointment
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select Benefits. Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.