High Performance Computing Administrator, SimCenter - Center of Excellence in Applied Computational Science and Engineering - 18000001P8
This position will ensure efficient operation of the SimCenter's research computing center. The position is highly technical in nature, and duties include maintaining the research computing center environment, ensuring all server hardware is properly maintained, and installing and patching operating systems. This position also supports applications that have an impact at the departmental, campus, and enterprise levels. The individual in this position will be required to keep abreast of various hardware/software technologies to plan for system/software improvements, upgrades, and additions to improve overall function of the SimCenter research computing center. Knowledge of the security aspects of the aforementioned systems and software is of utmost importance. System duties are performed on a variety of operating systems including Linux, Microsoft’s server products, and a variety of cloud-based hosting environments. This position reports to the High Performance Computing Specialist at the SimCenter, who will establish priorities and tasking for day-to-day work. Responsibilities include:
Research System and Software Implementation: under the direction of the High Performance Computing Specialist, ensures the proper design of the research computing systems and software; installing, configuring, and implementing new enterprise systems and software; ensuring that overall architecture of new systems and software integrates with the current environment; providing direction and guidance for existing and emerging technologies and participate in complex and mission-critical technical analysis.
Research System and Software Support and Maintenance: maintaining and managing large systems, networks, software, and/or databases independently; resolving high-impact or high-urgency problems and incident management issues; coordinating with partner IT to support departmental systems and access across campus to support research; fulfilling service requests for systems, networks, software, and/or databases under position responsibility; monitoring security of systems, networks, software, and/or databases under position responsibility, including maintaining awareness of current and changing security threats and taking steps to mitigate/patch systems accordingly; providing support for cloud-based platforms and/or services; accountable for the performance of systems, networks, software, and/or databases; performing routine, complex, and emergency system, network, software, and/or database administration tasks to ensure and maximize service availability; monitoring system performance and proposes software updates or parameter changes to enhance system performance; develops a plan for testing, implementing, and measuring the results of system performance; supporting users who request/require assistance using/implementing research computing hardware and/or software; updating ticket tracking database with pertinent information.
Project Management: leading project teams to implement new hardware, operating systems, software, and infrastructure to support the research computing center; leading projects, including planning, managing resources, and delivering final products; responsible for overall work efforts in the implementation of new hardware, operating systems, software, and infrastructure to support the research computing center; directing and supervising project team members' efforts; researching and training individuals on new systems, networks, software, and/or database technologies.
Performing other duties as assigned.
Bachelor's degree in Computer Science or a related field or an equivalent combination of training and experience to substitute for the Bachelor’s degree. Must have one year of System Administrator experience; 3 years of System Administrator experience preferred. Experience in a higher education setting preferred. Must have knowledge of data center systems and procedures; knowledge of research application development and support procedures; knowledge of cloud computing; effective skills in research and analysis, project planning and implementation. Must have strong interpersonal communication skills and the ability to maintain effective working relationships with clients, co-workers, and vendors; effective customer service skills to engage the customer, resolve issues with a sense of urgency, and communicate in a timely manner; excellent decision-making, time-management, and planning skills; customer-centric approach to problem-solving. Must have the ability to be a self-starter and remain motivated to move projects forward; to coach and mentor staff and develop the human capital of the organization; to manage competing priorities in a highly demanding environment. Must be willing to be on call 24/7. Occasional evening and weekends are required. Occasional overnight travel is required.
Pursuant to ITAR/DOD regulations, US citizenship is required.
Job Information Technology Professional
Primary Location US-Tennessee-Chattanooga
Job Posting Apr 1, 2019, 1:35:05 PM