Education Coordinator, Patient Access Services

MD Anderson Cancer Center - Houston, TX (30+ days ago)4.1


The Patient Access Services Education Coordinator is to determine the best training methodology, develop training materials, and deliver training and educational programs within Patient Access Services. Works with Patient Access Services Units to develop process improvement strategies.

JOB SPECIFIC COMPETENCIES

Designs Training Materials Uses extensive knowledge of patient access services work processes to determine best training methodology and designs training materials for groups and individuals.

Delivers Training Instruction Consistently and accurately delivers training instruction to new and existing staff.

Designs Evaluation Instruments Designs evaluation instruments to measure accomplishment of competencies.

Performance Improvement Works collaboratively with other departments to develop performance improvement strategies.

Employment Status: Regular
Employment Type: Full-Time
FLSA Status: Exempt
Salary Range: $44,800 - $57,400 - $70,000

EDUCATION:
Required: Associate's degree in Business Administration or related business specialty.

Preferred: Bachelor’s degree in Education, Business, Psychology or Training and Development

EXPERIENCE:
Required: Three years experience in healthcare, insurance or related field. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred: Three years experience in Patient Access.

LICENSE/CERTIFICATION:
Preferred: One Connect certified/credentialed, CHAA/CHAM or Teaching Certification

OTHER:
Required: Must pass pre-employment skills test as required and administered by Human Resources.

WORKING CONDITIONS:
Frequency
Deadlines
Sedentary Environment

Constant 67-100%

PHYSICAL DEMANDS:
Frequency
Weight
Standing
Walking
Sitting
Reaching
Lifting
Pushing/Pulling
Keyboarding
Carrying
Frequent 34-66%
Occasionally 11-33%
Frequent 34-66%
Occasionally 11-33%
Frequent 34-66%
Frequent 34-66%
Constant 67-100%
Frequent 34-66%
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-
-
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5-10 lbs
5-10 lbs
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5-10 lbs

COGNITIVE DEMANDS:
Oral Communication
Attention to detail
Multitasking
Interpersonal Skills
Giving and Receiving Constructive Feedback