The Patient Access Services Education Coordinator is to determine the best training methodology, develop training materials, and deliver training and educational programs within Patient Access Services. Works with Patient Access Services Units to develop process improvement strategies.
JOB SPECIFIC COMPETENCIES
Designs Training Materials Uses extensive knowledge of patient access services work processes to determine best training methodology and designs training materials for groups and individuals.
Delivers Training Instruction Consistently and accurately delivers training instruction to new and existing staff.
Designs Evaluation Instruments Designs evaluation instruments to measure accomplishment of competencies.
Performance Improvement Works collaboratively with other departments to develop performance improvement strategies.
Employment Status: Regular
Employment Type: Full-Time
FLSA Status: Exempt
Salary Range: $44,800 - $57,400 - $70,000
Required: Associate's degree in Business Administration or related business specialty.
Preferred: Bachelor’s degree in Education, Business, Psychology or Training and Development
Required: Three years experience in healthcare, insurance or related field. May substitute required education degree with additional years of equivalent experience on a one to one basis.
Preferred: Three years experience in Patient Access.
Preferred: One Connect certified/credentialed, CHAA/CHAM or Teaching Certification
Required: Must pass pre-employment skills test as required and administered by Human Resources.
Attention to detail
Giving and Receiving Constructive Feedback