Epic Developmental Services, an Aveanna Healthcare Company, delivers a one-of-a-kind continuum of care, seeking to provide children and adults with the highest quality of life.
We offer autism services, behavioral health, therapeutic intervention, and related special educational services in school, home, and community based settings. Our team of educational consultants, behavior specialists, and therapeutic service staff members work collaboratively with districts and early intervention providers to deliver educational support programs for children from birth to age 21. Additional services include intensive early intervention for children from birth to age five and direct support for young adults with developmental disabilities.
Epic Developmental Services is hiring a Client Service Coordinator (CSC). The CSC is primarily responsible for management of the recruitment, hiring and staffing process. Responsible for collaborating with the clinical team, operations and executive leadership in performance management of the field staff. If you value exceptional and individualized patient care, Epic is the place for you!
Education: Bachelor's Level Degree preferred
Maintains a current awareness of the abilities and limitations of each field/external staff member. Demonstrates good managerial judgment in assigning duties appropriate to each individual.
Consistently counsel field/external staff members to provide exceptional customer service.
Demonstrates a thorough knowledge and adherence to the policies and procedures of Epic, holds staff accountable for carrying out all policies and procedures as outlined in the manuals.
Maintains an active involvement in issues of cost containment; effectively utilizes nurses when assigning cases.
Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Demonstrates an active and positive role in evaluating staff performance
Demonstrates an ability to communicate effectively and express ideas clearly and actively listens.
Maintains an excellent rapport with clients and caregivers and effectively promotes harmonious interpersonal relationships.
Provides leadership through planning, organizing, coordinating, continually monitoring and thoroughly evaluating the services given to clients associated with Epic.
Assist in provision of orientation and training for new staff members.
Reference: Minimum of two professional references that meet the standards of Epic Health Services.
Competitive compensation package
FSA, Long and Short Term Disability
Medical, Dental, and Vision Insurance