Operations Associate

Food Technology Startup - Long Beach, CA

Full-time

Who We Are:

We are a fast-moving and ambitious startup. We are building the next generation of food delivery where drones, robots, and humans will all be among your colleagues. We are a small team, wearing a million hats; learning, innovating, problem-solving, all in an effort to revolutionize this industry. If what you've read thus far sounds interesting, we hope you’ll read on to hear more!

About The Role:

We’re looking for someone who can drive toward making smart decisions in ambiguous situations, a creative problem solver, and someone who is all about building companies. You’ll provide key support to the operations team in a variety of ways from doing data entry, running various systems integrations, providing customer support, and helping with partner relationship management.

Core Responsibilities:

  • Data entry and maintenance
  • Work with facility team to ensure best-in-class customer support
  • Work with restaurant partners to onboard them to our system
  • Working collaboratively with operations teams and other departments to streamline processes

Core Competencies:

  • Ability to troubleshoot and solve problems creatively and efficiently
  • Ability to flourish in a high growth tech environment where change is constant
  • Technology savant: Comfortable using new technologies (devices, internal/external programs)

Skills and Experience

  • The ideal candidate is a fast learner of new systems, computer savvy, and a diligent and analytical worker.
  • 2+ years experience in operations, project management, or data entry position
  • Familiarity with Google/ Microsoft Suite, SalesForce, and an aptitude for learning new software.
  • Phenomenal communication skills—phone, email, postcards, morse code—you talk and people listen.

Big pluses for…

  • Recent experience in a startup or high growth company

Job Types: Full-time, Part-time

Salary: $14.00 to $15.00 /hour

Experience:

  • Operations: 2 years (Preferred)

Education:

  • Bachelor's (Preferred)

Location:

  • Long Beach, CA (Required)

Language:

  • English (Required)