Working within the company’s Marketing Division and in close collaboration with the Corporation’s Executive Team and Human Resources Leadership team, the Vice President of Internal Communications will drive the development of strategies, protocols and resources that will significantly influence the way the business communicates, supports change, engages employees, and shapes the culture to ultimately enhance and continuously improve the employee experience. This individual will work collaboratively, providing leadership and direction, with business partners to ensure consistent internal communication standards across the organization.
Works with senior executives and human resources to ensure internal communications are aligned, coordinated, and proactively drive our company values, leadership philosophies and desired culture and employment brand.
Understands short term and long term business objectives and implements communications programs and processes to drive, in an impactful, proactive and meaningful way, employee engagement and excitement towards those objectives.
Works cohesively and collaborates with lead communicators in individual business units and human resources to ensure smooth and seamless coordination of communication processes and protocols within those respective divisions/departments.
In partnership with Human Resources, establishes a leadership communications strategy and cadence to drive the company’s ACTIVE Leadership Model and Company Values to help managers be great communicators about the company’s future plans, company values, leadership philosophies and the overall desired culture
Establishes targeted internal communications cadence to continually drive our company values across the entire corporation resulting in strong employee engagement and experiences.
Creates content, or manages the creation of content, including all employee meeting presentations, leadership blogs, scripts or other communication content as needed.
In partnership with the Human Resources Leadership Team, effectively helps lead benefits, work environment, talent management and organizational-wide position/people announcements and other communications as needed
Coordinates development of company intranet content and communications approach.
Effectively leads and manages the internal communications team
Monitors key metrics to evaluate effectiveness of communication plans.
Coordinate strategies/messaging with other communications teams as appropriate.
Bachelor’s degree in Communications, Public Relations, Business or similar field desired.
Minimum of 10 years of relevant experience and progressively more responsible internal communications experience and a proven track record of developing and executing strategies that drive cultural, leadership and organizational change at the front line, manager and executive level leadership.
Direct experience working with the CEO and executive leadership team of a medium to large size company – ideally during a business/industry transformational journey.
Direct experience leading communications teams and growing strong talent.
Excellent writing, presentation and oral communications skills with strong business acumen and ability to create messaging that drives engagement.
A strategist capable of implementing long and short term integrated communications plans. Proven ability to lead through influence, flexibility and diplomacy.
Demonstrated ability to effectively execute integrated communications plans.
Demonstrated experience working with and effectively influencing executive level leaders and business partners including CEO level leaders by providing guidance and direction on communications strategies, approaches, processes and activities.
Strong Change Management experience including being an organized, proactive, assertive individual capable of working in a fast paced, dynamic and fluid environment; understanding of when to operate with urgency and/or escalate matters and strong ability to operate in an ever changing industry and being very agile and adaptable.
Critical thinker and self – starter who is willing to work proactively to identify key business priorities and work across teams to implement the necessary solution.
Strong work ethic and ability to work unpredictable hours when necessary, as well as being available for travel when necessary.
Demonstrated ability to make sound business judgments in a complex, fast paced environment.
Ability to build credibility and trust by demonstrating high ethical standards. Extreme discretion, as work may involve confidential and sensitive information.
Direct experience managing and developing communications professionals.