Under supervision by the Senior Project Mgr, the Project Manager will have responsibility for the ERP implementation project lifecycle following Connecticut Children's standard project management methodologies. They will partner to support the development and assessment of business plans for integrating or transitioning existing HR/Payroll/Financial/Supply Chain systems to the new ERP system as appropriate. With direction and mentorship, s/he will provide support and management of plan and scope development, execution and rollout ensuring team member accountability to work breakdown and key milestones, and implementation expense. They will also co-lead efforts in adoption and change management of the new system and processes, to include training, communication, and other methods. S/he will report to the Senior Project Mgr-HCM/ERP. Interested candidates should have strong interpersonal and consultative skills; proven analytical and critical thinking skills; and an aptitude for technology. Experience implementing ERP systems and prior IT project management experience in a healthcare environment is strongly preferred.
Develops component project plans to support the ERP program and scope, including detailed understanding of dependencies, critical path, and work breakdown structure.
Manages, executes, and supports revisions of ERP project plans as appropriate to meet changing needs and requirements. Identifies the resources needed and assigns individual responsibilities.
Manages and monitors day-to-day operational aspects of the project and regularly communicates project status to Senior Project Mgr and other key stakeholders as directed.
Maintains proactive approach to resolving project problems including those escalated by other project staff, escalates issues when necessary, and facilities decision-making.
Provides tactical leadership to cross-functional project team through all phases of the ERP implementation project lifecycle including requirements and scope definition, project plan development, design, build, testing, training, communication, implementation, and transition to support operations.
Facilitates necessary internal and external meetings as directed as well as preparing necessary status reports to ensure project budget, tasks, progress, risks, and issues are communicated and dispositioned in a timely fashion.
Develops and maintains positive and strong working relationships with diverse individuals and groups, including administrative, operational, end-users, vendors, IS counterparts, and project team members, demonstrating behaviors consistent with the mission, values and goals of Connecticut Children's.
Supports process and system improvement opportunities as part of the transformation inherent to an ERP implementation, including any consolidation of workflows and integration of non-ERP systems
Serve as a key IS liaison for the organization during the lifecycle of the ERP program implementations.
Strong experience with IT budgets, operations, contracts and vendor management required.
Strong project management skills required. Experience with project requirements, issue and risk management best practices
Project Management Body of Knowledge (PMBOK) framework, or other project management methodology preferred.
Strong understanding of process management/process improvement methodologies
Demonstrated proficiency with Microsoft Project, Smartsheet or other Project Management toolset, as well as core Microsoft Office products including Visio and PowerPoint
Excellent communication, organization, and time management skills
Excellent interpersonal skills, and ability to work with diverse personality types.
Must be "self-motivated" and capable of managing multiple priorities and tasks.
Must be collaborative in driving decisions.
Must be able to provide "hands-on" value.
Some familiarity with Agile application development and SCRUM concepts
Effectively document and communicate project status regularly to Connecticut Children's leadership and key stakeholders.
Communicate effectively with a wide variety of individuals, including patients/families, hospital
administrative staff, IS staff, clinicians and external contacts, and vendors.
Lead cross-functional project teams in implementing projects of significantly complex nature and within budget.
Identify issues and problems, develop contingency plans and provide recommended solutions utilizing basic continuous improvement methodology.
Typical office environment with normal noise level. Occasional exposure to childhood illness.
Amount of Time
(Choose which ones do apply)
< 25% day
> 75% day
Manual Dexterity/Repetitive use of hands, wrists, arms, elbows
Forward reach w/hands and/or arms
Climb or balance
Stoop, kneel, crouch
Overhead/above shoulder reaching
Choose Applicable Lifting Demands
< 15 lbs.
15 - 25 lbs.
25 - 40 lbs.
< 50 lbs.
50 - 100 lbs.
More than 100 lbs.*
(push/pull on wheels only)
Education and Experience
Bachelors degree in Human Resources, Finance, Business Administration, Information Systems or related field required
Minimum three (3) years demonstrated experience in IS project management with extensive application life cycle implementation experience including involvement in requirements gathering, application sourcing, design, development, implementation, and post-implementation support required.
Experience with ERP systems as an active contributor within an healthcare environment are strongly preferred.
Licenses and Certifications
Project Management certification or comparable formal training required.
Relevant ERP systems certification strongly preferred