The hospice care manager on the Coming Home team is a registered nurse (RN) who is responsible for providing superior care for patients and families in their homes. The hospice care manager uses keen assessment skills to recognize pain and symptoms and collaborates with the hospice physician to keep the patient comfortable and pain-free. A strong clinical background is essential because the work is very autonomous and involves caring for patients with various disease processes, so a broad base of knowledge such as that developed in a Medical-Surgical setting or as a Float nurse provides good preparation for this work.
The hospice care manager educates families and other caregivers on recognizing symptoms and providing safe and competent care for the patient. They offer emotional and practical support for both the patient and their family/caregivers. The care manager must have excellent communication and time management skill, be comfortable around dying patients and be able to educate patients and families on the signs, symptoms and expectations of the dying process. They should be compassionate, patient and respectful of the unique differences of each patient and caregiver.
The hospice care manager works as a part of an inter-disciplinary team consisting of Chaplains, Social Workers, Home Health Aides, Volunteers and Physicians who meet bi-weekly to coordinate physical, emotional, and spiritual care of the patient and family. They supervise the care provided by Home Health Aides (HHA) and Licensed Practical Nurses (LPN's).
This is a full-time salaried position, primarily Monday through Friday from 8 – 5.
Good time management
Flexible/Adaptable to change
Ability to build rapport and develop relationships
Trustworthy – High Integrity
Ability to teach others
Comfort with autonomy/Independent
Experienced and comfortable with technology – Will document and communicate via Electronic Medical Records/Laptops/Smart phones
Good triage skills
Excellent customer service skills
IV Push Meds
Experiences with symptom management Registered Nurse, State of Ohio
Valid drivers license and active automobile insurance
Certified Hospice and Palliative Nurse (CHPN) preferred
** A Safe driving record is mandatory: no more than 3 moving violations or more than one chargeable accident in the past 36 months and no major convictions (drunk, drug or reckless driving) within the past 7 years.