Full Job Description
Reports to the Director of Nutrition and Food Service (NFS) in the performance of moderately complex staff services work. Work involves planning, directing and coordinating the staff services functions for the management of Nutrition and Food Service central office. Duties include managing, coordinating, monitoring, and directing statewide support and administrative services procedures, standards, and reports; managing, coordinating, directing and reviewing the flow and responses to assignments for the director and central office Nutrition and Food Service team; managing and performing requests for goods and services; leading, planning, coordinating, monitoring, and completing special projects with statewide impact; preparing, reviewing, and analyzing reports; developing processes, tools and techniques for evaluating NFS programs to identify trends and recommend changes; preparing, monitoring and managing the NFS correspondence and assignment activities; Assisting on request to provide administrative and staff services support to the FSS Director, FSS Risk Manager and FSS Real Estate Director, Laundry and Environmental Services officer. Works under general supervision with limited latitude for the use of initiative and independent judgment.
“Other duties as assigned" include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Participation includes the testing, training and exercise programs. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions:
Attends work on a regular and predictable schedule, in accordance with agency leave policy and performs other duties as assigned.
Coordinates and directs administrative and staff services operations for the Nutrition and Food Service Department. Manages work flow and other activities; serves as liaison to HHSC Health & Specialty Care Systems, Business and Regional Services, and NFS staff located in Austin and at in the State Supported Living Centers and State Hospitals on various matters pertaining to NFS administrative procedures, special projects/initiatives and other programmatic issues. Serves as NFS central office records management coordinator. Initiates purchasing documentation for assigned budgets; provides liaison to other departments, agencies, organizations, vendors, and stakeholders on behalf of NFS. Assists with human resources planning; coordinates, tracks, and monitors FSS-staff organizational charts, vacancies, evaluations, training and performance issues; and participates in developing performance plans, recruiting, screening, and interviewing. 45%
Plans, prepares, researches, reviews, and compiles data and information for the preparation of routine and special reports: including accounting, budget, staffing, facility reports, administrative contract reports, NFS department accomplishments and performance measures reports. Provides technical assistance and guidance to HHS staff on the completion of various reports and reviews completed reports for content, accuracy and appropriateness. 25%
Leads, plans, coordinates, directs, monitors, and evaluates special projects as directed by the NFS director or on request the Director for FSS and the Deputy Director for FSS. Plans, budgets, and manages NFS related meetings, calls and training. 10%
Analyzes, develops, recommends and/or implements administrative practices and procedures for NFS programs. Formulates methods to improve customer service and production efficiency. Participates in program planning on NFS matters and NFS statewide initiatives. 5%
Develops and implements monitoring tools and procedures to track and ensure the timely completion of critical tasks, assignments and projects. Monitors the performance of NFS staff and SH and SSLC facilities with division-specific policies and procedures. 5%
Develops, prepares, reviews, tracks, and monitors correspondence, memos, presentations, training, and reports in response to requests or assignments by the NFS director and on request the FSS Director and HHS Executive Management. Coordinates responses and/or responds to requests for information. 5%
Provides assistance to the NFS Director. Maintains appointment calendar, schedules and coordinates meetings, coordinates travel arrangements, and processes travel reimbursements. 5%
Knowledge Skills Abilities:Knowledge:
Policies, procedures, organization, and mission of the HHSC and DSHS agencies; as well as, HHS system-wide.
Extensive knowledge of local, state, and federal laws and regulations relevant to nutrition and food service.
Knowledge of program planning and implementation.
Office management, problem resolution and modern business practices.
Business continuity and emergency response practices and procedures.
Communication strategies for state-wide operations.
Basic accounting and budget practices and procedures.
Highly developed interpersonal and customer relations skills.
Use of computer and related equipment, including Microsoft Office, Word, Excel, presentation and other software.
Plan and implement state-wide initiatives.
Human resource, budget, accounting, and records management planning and operations.
Present information verbally and in writing; to present information in a professional manner.
Exercise good judgment and make sound decisions affecting the operation of the division functions.
Handle high-visibility, complex tasks and issues.
Manage multiple projects with competing priorities.
Employ tact, diplomacy and effective negotiation skills to accomplish tasks and work objectives.
Analyze data, present conclusions, and solve work-related problems.
Make decisions affecting the operation of Administrative Services functions.
Plan, assign, and oversee the work of others.
Exercise initiative and work independently.
Registration or Licensure Requirements:
Initial Selection Criteria:
Successful work experience in food service and/or nutrition related field.
Requisition # 455396
Must be able to meet the physical demands of the essential job functions without accommodation, in particular lifting, pushing, pulling and carrying up to 40 pounds, working in excessive cold and heat, working with dry ice and evaluating food through sensory taste testing.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.