Products and Technology
Associate Producer, DesignOps
Business Technology Innovation
Are you organized and have a clear understanding of design processes in various shapes and sizes? Do you thrive by focusing on the aspects that make a creative innovation team successful?
As an A ssociate Producer , you’ll collaborate with researchers, designers, strategists on complex innovation engagements to keep project teams healthy, running smoothly and efficiently. Innovation teams are growing, multi-office, remote work and technology is changing at a rapid pace. As a producer, you understand what it takes to create great design work and you help design operational processes to create efficiencies, consistency and drive team culture.
The DesignOps team plans, defines, and manages the design and innovation process for our team. Their goal is to ensure our team functions at high efficiency, low friction, and generates high-quality, impactful innovation work from searching for new ideas into the product development cycle.
The DesignOps team's additional functions cover workflow, tools, governance, collaborative spaces, culture, education, project resourcing and evangelizing our work to help the organization understand the value of design.
About Business Technology Innovation
Business Technology Innovation is an internal-facing, entrepreneurial innovation team within Salesforce. We help our own internal businesses, like Marketing and Sales, recognize and interpret forces of change in their business landscape and partner with them to plot a course towards a more robust, digital future, through human-centered design. And we help build and deliver that future by using our own world-class technology to set our business on a path of growth and change!
Our engagements combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product design.
Assist in resource and project planning by defining milestones, assigning resources, assessing risks, and helping the team meet deadlines
Coordinate and execute activities that build team culture and community, team values, trust, inclusiveness and psychological safety
Assist Teaming and Creative Coaches to organize learning for effective leading, facilitation and communication techniques
Facilitate and improve upon meetings such as design reviews and team check-ins to drive progress against goals, establishing clear next steps and resolving blocks that impede progress.
Design and develop lightweight, repeatable processes, standards, workflows and tools that keep the team nimble and successful in a culture that values moving fast and iterating quickly
Must be within 1 year of graduation or graduating before Summer 2019
1-3 years of relevant work experience (including internships) conducting as part of an internal or agency team and/or academic studies in a relevant field (e.g., anthropology, business, cultural studies, design, psychology)
Knowledge of human-centered design principles through applied creative work or academic studies
Strong empathy, organizational, planning, and organizational skills
Interest in designing people-centered operational processes to scale creative teams
About Business Technology
From design strategists and developers to product owners and architects, our Business Technology team provides a suite of products and enterprise applications across the entire company that enable the success of Salesforce— both the company and the platform. Our employees expect a consumer like experience at work, and we help deliver that by using our own Salesforce technologies. We create trusted, smart, scalable solutions for customers—internally and externally—around the world.
The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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