Phlebotomist I Job Description
Reports to: Field Operations Supervisor, Phlebotomy
Classification: Non Exempt
Overview
Sanesco was born out of a desire for a personalized approach to medicine that addresses the root source of health complaints to improve quality of life rather than manage symptoms. Sanesco believes quality of life for all is possible by empowering healthcare practitioners with knowledge, understanding, and a clinical model that allows a personalized approach for addressing imbalances in the hypothalamic-pituitary-adrenal (HPA) axis, the source of health complaints impeding quality of life. Recently, we have expanded our laboratory expertise to include routine clinical testing by our CommunityLab division for Western North Carolina.
Our Mission, Vision, and Values
Our mission is to improve quality of life through personalized medicine by providing clinicians and patients worldwide with innovative, research-driven, and evidence-based clinical tools and products. The path to achieving our mission is our vision: Health Analyzed. Health Personalized. Health Optimized. And, how we will operate in pursuit of this vision is through our values of integrity, transparency, and evidence-based quantitative and qualitative data.
The Phlebotomist I essential function is to perform daily phlebotomy activities of the Patient Service Center (PSC), In-office Phlebotomy (IOP), Nursing Home Phlebotomist (NHP) accurately and on time. The person in this position interacts with the client, patients, and other CommunityLab personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Essential Duties & Responsibilities:
- Greets customers appropriately. Treat all customers in a courteous manner. Ensures all field phlebotomy and PSC specimens are collected accurately and on time. Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process. Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies. Completes requisitions accurately. Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, UPIN information, etc. Researches test/client information utilizing lab computer system. Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order. Package specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens. Maintains required records and documentation. Maintains daily records and all appropriate PSC/IOP Phlebotomy logs. Assist with compilation of monthly statistics and data. Performs basic clerical duties, i.e. filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry. Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management. Demonstrates organizational commitment. Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Utilizes time appropriately. Capable of maintaining fluctuating patient flow. Displays courteous and professional behavior to clients, patients, and co-workers. Communicates with co-workers and clients in a way that promotes a harmonious and cooperative working environment. Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement. Performs duties in independent manner. Communicates pertinent information/issues to Field Operations Supervisor for resolution. Contributes to a positive work climate and to the team effort of the department and company. Ensures facilities are neat, clean and in good repair, takes appropriate action to notify Supervisor of required repairs and maintenance. Assist with periodic inventory counts, report shortages and problems to supervisor as they occur. Utilizes proper PPE (Personal Protective Equipment) to ensure patient and personal safety. Exercises all laboratory safety precautions and adheres to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. Requirements Education & Licensure
Communication & Reporting:
- Attend ongoing training sessions and video conferencing meetings, as scheduled
- Daily monitoring of emails and phone/voicemails
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. There may be times where the Phlebotomist I is asked to help other team members with their work, completing tasks outside of this description.
Supervisory Responsibilities
No
Qualifications
- Customer service in a retail or service environment preferred.
- 2+ years experience preferred.
- High school Diploma or GED preferred.
- Excellent interpersonal and communication (verbal and written) skills
- Must have initiative, the ability to work independently, meet specific deadlines and be flexible with work schedule priorities
Remote/Telecommute Option
No
Work Environment
- Masks must be worn throughout the office building and when visiting accounts in the field as specified Federally or locally.
- Daily temperature checks will be conducted according to safety and legal regulations as specified Federally and locally.
Physical Demands
- Prolonged periods of sitting/driving and working on a computer as well as making phone calls.
- Must be able to lift up to 50 pounds at a time.
Travel Required
Yes – travel within WNC and surrounding areas wherever CommunityLab phlebotomists are staffed.
EEO Statement
Sanesco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Signature
Employee signature below indicates the employee’s understanding of the requirements, essential functions, and duties of the position.
Employee ____________________________ Date _______________________
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive lit of all duties, responsibilities and skills required of personnel.
Job Type: Full-time
Pay: $17.55 - $18.65 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Healthcare setting:
- Clinic
- Medical laboratory
- Outpatient
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
Ability to commute/relocate:
- Charlotte, NC 28269: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
