Sanofi Genzyme Associate Director Commercial Training -Atopic Dermatitis - Job Description
Sanofi Genzyme has pioneered the development and delivery of transformative therapies for patients affected by rare and debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. With a focus on rare diseases, multiple sclerosis, immunology and oncology, we are dedicated to making a positive impact on the lives of the patients and families we serve. Sanofi Genzyme's portfolio of transformative therapies, which are marketed in countries around the world, represent groundbreaking and life-saving advances in medicine. As a Sanofi company, Sanofi Genzyme benefits from the reach and resources of one of the world's largest pharmaceutical companies, with a shared commitment to improving the lives of patients.
Sanofi Genzyme, an integrated global healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs. Sanofi Genzyme has core strengths in the field of healthcare with seven growth platforms: diabetes solutions, human vaccines, innovative drugs, consumer healthcare, emerging markets, animal health and the new Sanofi Genzyme.
The Sanofi Genzyme Associate Director Commercial Training, reports to the Sanofi Genzyme Director of Commercial Training-DUPIXENT. The Associate Director Commercial Training is based in Cambridge, MA.
The Associate Director of Commercial Training has responsibility for supporting commercial training needs. This person will have responsibility for strategic planning and implementation of world class product training, and skill-based training via eLearning, live meetings, virtual training and on demand training courses.
Key responsibilities include:
Develop with the Director of Training, the training and development function for the Business Unit including disease, product, and customer interaction capabilities training as well as other trainings for Business Unit as needed. The Associate Director of Training will have responsibility for on-the-ground execution and deployment of training experiences.
Assist in the development and execution of comprehensive strategic and tactical plans to support the short and long term objectives of the Sales, Marketing, and Patient Educational Services, and Reimbursement Teams. This includes responsibility for implementation and continuous improvement to the following work streams:
New hire training programs and curriculum
Continuing education with ongoing learning programs
Advanced training for ongoing learning of product and disease knowledge and customer interaction capabilities
Field advisory teams and learning champions
Assist in the definition and development of core competencies and create tools, curriculum and initiatives to support them
Responsible for the development of classroom training programs including customer interaction capabilities as well as disease and product education via live training experiences, e-learning modules, WebEx, etc.
Manage the Product Review Board process for all sales training materials to incorporate all appropriate regulatory and legal compliance programs into the appropriate training programs
Responsible for the development of field based training programs including field mentorships, coaching, and field assessment
Establish and implement key metrics to track and communicate level of value and impact of sales training and development initiatives to all stakeholders
Work closely with Sales and Marketing to ensure appropriate integration of sales and marketing materials into all new hire and ongoing learning training programs
Manage, design and deliver sales training materials for National Sales Meetings and Area/Zone and Regional Sales Meetings, in close coordination with Marketing, Field Advisory Teams/Learning Champions and co-promote partner alliance partner.
Ensures budgets and schedules meet corporate requirements
Select, develop, and manage relationships with key agency partners
Provide a high level of strategic analysis and planning with the ability to work with and manage demands and expectations from multiple internal customers
Design and attend certification training for relevant training programs and vendors
BA/BS Degree required, preferably in life science or business. MBA a plus.
The ideal candidate will have 8 plus years of relevant pharmaceutical/biotech industry experience with at least 2 years leading national home-office based training
Ideal candidate will have experience in specialty pharmaceuticals or biologics, with a background in infusible products, specialty pharmacy, and buy & bill
Proven communication skills with a well-developed ability to efficiently and productively communicate both verbally and in writing
Ability to influence, collaborate and interact effectively a senior leadership team and multiple key stakeholders across sales and marketing in order to align on objectives and provide consistent training direction
Demonstrated excellence in project management and effectively managing multiple projects/priorities including budgeting and actual spend against budget is required
Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
25-35% national travel required
Training experience strongly preferred
Experience in Dermatology marketplace
Sales launch, infusion and reimbursement experience strongly preferred
Excellent verbal & written communication skills essential to success in this position
Strong collaboration, organizational and operations skills
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.
Sanofi, Empowering Life