Senior Creative Services Manager

Dwolla - Des Moines, IA (30+ days ago)3.0

Dwolla is one of the fastest growing technology companies in Des Moines and has been recognized nationally by Fast Company as ‘one of the world’s most innovative companies.’ Joining the team at Dwolla means you will be entering a unique, open, and fast-paced working environment, located right in downtown Des Moines. You will join our team in building the ideal platform to move money, giving businesses the tools they need to access the ACH network and improve their payments process.

We are seeking a Senior Creative Services Manager who is passionate about building a world-class in-house creative team and evolving our brand into something that radically stands out amongst tech companies. Our Senior Creative Services Manager will be responsible for influencing the evolution of the Dwolla brand connecting visual design, content, and user experience.

  • Build and lead the Dwolla creative services team
  • Unify content marketing, visual design and user experience to create a holistic brand experience throughout every touchpoint of the Dwolla brand
  • Evolve and improve our creative process, ensuring efficiency and smarter work that delivers impact for our business
  • Establish creative reviews and feedback sessions with the creative team and key stakeholders
  • Provide leadership and expertise around design, content, user research and innovation that translates into effective marketing campaigns
  • Manage the intake of creative team workload, balance capacity between internal and external copywriters and graphic designers, and help manage 3rd party creative agencies and vendors
  • Assess creative team infrastructure needs and implement best practices in preparation to further scale the development of the creative team
  • Mentor and motivate creative team members and provide thoughtful and engaging feedback that encourages professional development and team growth
  • Bachelor’s degree preferred
  • 3+ years managing direct reports
  • 5+ years of experience building and leading a creative team
  • Experience with B2B Software-as-a-Service offerings a major plus
  • Experience developing consistent branded design work across multiple mediums and platforms
  • Experience in leading creative projects, including, research, analysis, ideation, concept incubation, defining brand standards and best practices, as well as facilitating campaign and product rollouts
  • Proven track record in working with cross functional teams, getting buy-in and executing marketing plans, and staying focused on “getting it done” in a fast-moving startup environment
  • Competitive salaries
  • Stock Options
  • Paid Time Off
  • 12 Weeks Paid Parental Leave
  • Paid parking or public transportation stipend
  • Medical, dental & vision insurance
  • Life Insurance
  • Flexible Spending Account
  • Lunch & Learns
  • Casual dress
At Dwolla, we believe the best teams are built by the inclusion of diverse ideas, experiences, and people. Join our team and bring your unique perspective to help build the ideal platform to move money.