Assists Human Resources Director in leading, developing and maintaining an organizational culture focused on attracting, engaging, developing and retaining the best talent through assessing and improving Human Resources systems, services, programs, processes and initiatives.
Assists in the daily administration of Human Resources Department, including special projects, policy creation and interpretation, employee drug and alcohol testing, supervisor and employee training, employee grievance and disciplinary actions, unemployment claims, and other projects as assigned.
Assists the Director with short and long-range planning; leads staff initiatives to study, analyze, and document procedures in assigned areas to improve efficiency and effectiveness of operations; prepares reports, makes public presentations, and responds to questions.
Works closely with Human Resources staff, Fiscal Services and Information Systems Departments to maximize the efficiency of the Human Resources Information System application software and other systems such as applicant tracking, recruiting, onboarding and employee data and salary/job history and data.
Ensures cost-effective management of operational activities and programs through analysis and evaluation of organizational requirements, goals and objectives, and budget preparation and monitoring; develops and oversees the departmental budget, tracks expenditures, and informs Director of items needing attention.
Advises supervisors, managers, and directors on appropriate course of action regarding various policies, employee concerns or misconduct and assists with the creation of performance related documentation; counsels with supervisors, manages complaints/grievances from employees, conducts interviews and investigations as required/appropriate for resolution; conducts disciplinary/ termination hearings in the Human Resource Director's absence.
Performs research and recommends policy updates to the Human Resources Manual; trains and assists supervisors in implementation of policies.
Maintains salary administration system and methods; enforces salary and wage policies and procedures per Council and City Manager instructions; oversees the City's annual salary survey, analyzes results and recommends pay adjustments accordingly; conducts job analysis and maintains current job descriptions.
Manages Citywide training initiatives; reviews and selects or develops training programs for supervisory and general employees on City policies and procedures and other training as needed.
Maintains current knowledge of employment laws and regulations of local, state and federal laws.
Keeps management advised of potential problems areas and recommends/ implements solutions as appropriate.
Ensures security of personal, confidential and sensitive information.
Acts on behalf if the Director in his or her absence.
Under the direction of the Human Resources Director, assists with the leadership, management and administration of the Human Resources Department's operations and assigned programs and functions; leads and manages the Human Resources Department in the absence of the Director.
Nature & Scope
Using a high degree of independent judgment and discretion, the incumbent works under the general direction of the Human Resources Director. The incumbent is required to use sound judgment, excellent oral and written communication skills, effective customer service skills, and critical evaluation skills. This position has frequent access to sensitive and/or confidential information. Incumbent's day-to-day contacts include persons within the City organization, job applicants, community residents, consultants, state agencies and other municipalities.
Typical duties include:
Requires a Bachelor's degree in Human Resource Management or related field and seven (7) years of progressively responsible experience in human resources, preferably in a governmental environment, or equivalent combination of education and/or experience.
Requires certified human resources profession credentials from ICMA, SHRM or HRCI.
Advanced organizational, interpersonal and communication skills required to effectively manage and communicate pertinent human resource issues to management, staff and employee groups.
Successful applicants must pass a credit check, Federal/National criminal background investigation, and must have a valid driver's license with an acceptable driving record as defined by City policy.