Case Manager-Program for Assertive Community Treatment

Community Healthlink - Leominster, MA2.9

Full-timeEstimated: $29,000 - $40,000 a year
Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (40 hrs/wk) Case Manager in Northern Worcester County, MA.

The Program for Assertive Community Treatment, or PACT, is an intensive and highly integrated evidence based practice for community mental health services. Our team serves 80 individuals age 18 + who struggle with serious and persistent mental illness and whose symptoms result in serious functioning difficulties in several major areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.

Unlike other community-based programs, PACT is not a linkage case-management program that connects individual’s services. Rather, it provides highly individualized services directly to clients. PACT is multi-disciplinary team model who whose goals are to support clients to reduce hospitalizations and to restore and enhance the emotional well-being and level of social functioning of clients. Services are provided in clients’ own homes and communities and are provided 24 hours a day, seven days a week, and 365 days a year. This program serves clients in Worcester and its surrounding areas.

After initial training, schedule will include a weeknight evening shift until 8 pm or a weekend day.

Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Work as part of a multi-disciplinary serving people with severe and persistent mental health issues.
Familiar with evidenced based practices including harm reduction, motivational interviewing, etc.
Ability to assess basic physical, social, educational, legal needs.
Required to transport clients to appointments, assist with ADL support, vocational and educational support and community integration.
Staff is responsible for developing and implementing treatment plans for clients every six months and completing notes daily.
The case manager will be expected to maintain a caseload and assist with observing medications and providing budgeting support.
Familiar with principles of mental health and addiction recovery and able to offer a hopeful coaching approach to support continuing recovery of the people served.
Attend program staff team meetings, supervision, trainings and all other required program meetings.
Complete documentation in a timely and thorough manner.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.


Grade 6: Case Manager II:Requires a Bachelor’s degree; preferably in the field of psychology or human services.
1 to 2 years experience preferred.

General Qualifications:
Current valid US-issued driver's license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
Ability to demonstrate clear boundaries with clients while being client centered and supportive.
All bilingual candidates are strongly urged to apply.
Must be able to pass a CORI background check.
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.