Assistant Clinic Manager, LVN - Concierge Clinic

Stanford Health Care - Palo Alto, CA4.1

Full-timeEstimated: $44,000 - $60,000 a year
Job Summary
Collaborates with the Clinic Manager to manage the delivery of clinical / nursing services and outpatient care, facilitating the flow of patient care activities, and supervision, coordination, and management of the clinical staff for an assigned outpatient clinic(s); assists the Clinic Manager with the overall management of the day-to-day operations of the clinic(s) and actualization of clinic(s) goals; and acts for the Clinic Manager in his/her absence. The emphasis of this role is on ensuring that health care services of the outpatient clinic(s) meet physicians' and patients' needs in a changing, competitive health care market and meet or exceed quality, clinical, and utilization standards and
performance measures.

The role of the Assistant Clinic Manager - Clinical is a combination of administrative coordination, clinical supervision and direct patient care. The Assistant Clinic Manager - LVN differs from Assistant Clinical Manager - Clerical in that the latter does not require an RN license and is responsible for assisting the Clinic Manager with planning, organizing, coordinating, directing, and evaluating the work of the clerical / administrative support staff and operations of the clinic. The Assistant Clinic Manager - LVN differs from the next higher level of Clinic Manager in that the latter does not require an RN license and is responsible for the total operation of the assigned outpatient clinic(s) with an emphasis on the business and administrative aspects of clinic operation

Essential Functions

Assists Clinic Manager in administrative/management functions and assumes the duties and responsibilities of the Clinic Manager as delegated and/or in the case of absence.
Assists the Clinic Manager in directing and supervising the unit staff and allocating environmental, technical and personnel resources to meet the needs of patients, families, and colleagues.
Assists the Clinic Manager in interviewing, hiring, orienting, training, and evaluating the competency of nursing and other patient care providers, including Medical Assistants, Licensed Vocational Nurses, and Nursing Assistants.
Assists the manager in developing and monitoring the supply budget.
Coordinates staff schedules (including lunches and breaks) to ensure appropriate staffing and adhere to policy. Reassigns staff as necessary to provide adequate coverage.
Oversees authorization and front-end billing issues.
Oversees minute to minute clinic flow and ensures that patients are being taken care of in an efficient, compassionate and courteous manner. Coordinates staffing of the check in and check out functions to optimize patient through put.
Provides on site supervision to clinic staff.
Reviews and signs off on daily clinic deposits.
Collaborates with the Clinic Manager in directing nursing care, coordinating resources, performing administrative activities, and providing leadership and support to the staff of an assigned unit.
Contributes and conducts employee performance appraisals and setting of developmental goals; identifies and resolves nursing conflicts related to the unit, and recommends or initiates disciplinary action as appropriate.
Models leadership by coaching staff about their roles in fulfilling the clinic's mission; acknowledges the positive contributes of staff; promotes teamwork.
Participates in planning, implementing, and evaluating clinic performance, process and quality improvement.
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Minimum Qualifications

HS Diploma or GED
Associate's/Bachelor's degree in healthcare or related field.
Three (3) years of progressively responsible and directly related work experience

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Graduate of an accredited LVN program must have current California license.
Current BLS certification for all candidates.

Knowledge, Skills and Abilities

Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers
Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines
Ability to develop programs and lead process improvement projects
Ability to establish the strategic direction and business plans for a functional group
Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care
Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor
Ability to supervise, coach, mentor, train, and evaluate work results
Ability to use information and keep abreast of developments in technology to communicate, manage
knowledge, mitigate error, and support decision-making in patient care
Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment
Knowledge of principles and practices of organization, administration, fiscal and personnel management essential to the practice of nursing in the larger context of health care
Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility

Physical Requirements/Working Conditions

For patient care: Thermometer, pulse oximeter, sphygmomanometer, stethoscope, scales, patient care bed controls, wheelchairs, patient call systems.

Category/Description: Category I - Tasks that involve exposure to blood, body fluids, or tissues.