Medical Scheduler

Arizona Center for Digestive Health - Gilbert, AZ (30+ days ago)3.3

High-end, fully-electronic, Gastroenterology medical practice in Gilbert, AZ looking for full-time Medical Scheduler. Must have excellent customer service skills, multi-line phone skills, handle multiple tasks concurrently, possess good interpersonal skills and be able to work effectively with patients and doctors.

Summary of Duties:

  • Provides excellent professional customer service by phone.
  • Scheduling new and established patient appointments
  • Direct incoming calls to the appropriate department and/or individual, manage the Physician’s calendars, and other administrative duties.

Essential Functions:

  • Professionally answer and direct inbounding telephone calls.
  • Navigate computerized scheduling systems and electronic health records.
  • Contact prospective new patients and provide details about the practice and schedule an initial consultation.
  • Correctly schedule appointments according to office protocols.
  • Develop a basic understanding of medical insurances.
  • Electronically file medical documents into patient charts.
  • Send requests for insurance referrals and medical records.
  • Effectively communicate with co-workers, doctors, patients, and other medical professionals via e-mail, telephone, faxing and/or directly.
  • Maintain an organized work station.
  • This person must be able to multi task and have an attitude that every call matters!


  • Must have 6 months- 1 year experience in a medical office/ office setting.
  • Microsoft software experience (Word, Outlook) and computer experience.
  • Knowledge of medical terminology helpful.
  • Prefer work experience in customer service.
  • Must be organized and detail-oriented.
  • Some College Preferred. High school diploma or GED minimumJob Type: Full-time

Visit our website to learn more about our practice. Please send resume with cover letter by replying to this ad or Fax 480-253-5680. You can also drop it off at 2680 S Val Vista Dr., Suite 116. Gilbert, AZ 85295 during business hours.

Job Type: Full-time

Salary: $12.50 /hour


  • Medical Scheduler: 1 year