Systems Engineer II - Video Support Center - Systems

Spectrum - Broomfield, CO (30+ days ago)3.6


Client Reference Code: 219253

Job Scope:
The Systems Engineer II - Video Support Center-Systems is responsible for providing Tier 2 and Tier 3 support for the resolution of outages and service impairments in a 24x7x365 operation for the assigned shift. The Engineer is also responsible for reliable, consistent operation of these systems to provide a quality entertainment and information experience for our customers. The video systems included in this team’s purview include Video Back-Office Systems, Conditional Access Systems, Switched Digital Video Systems and Video on Demand Systems.

Duties and Responsibilities:
Programming, trouble resolution, operations and maintenance of systems, applications and equipment used in the provisioning and delivery of Interactive Services
Providing Tier 2 and Tier 3 support for all video systems within Charter Communications Basic/ Minimum Qualifications:
2 years of experience working with Unix/Linux based client/server systems and applications
2 years of experience performing application configuration, programming, installation, and maintenance within a Systems Administration capacity
Must be able to work various shifts, and be flexible with work schedule
Bachelor’s degree (BA/BS) from four-year college or university; or equivalent training, education, and/or work experience Additional Job Requirements:
Advanced experience working with Unix/Linux operating systems; specifically experience with RedHat, and Solaris
Experience leading systems and applications support for complex, high-reliability systems and architectures supporting video services or back-offices
Direct experience and knowledge of VOD systems including AMS, catchers, caches, streamers and associated VOD back-offices
Direct experience and knowledge of Conditional Access controllers such as Cisco DNCSs and Arris DACs
Direct experience and knowledge of Switched Digital Video systems from vendors such as Arris and Cisco
Must be able to commit to any of the following shifts, which are subject to change; Wednesday - Saturday (10 PM to 8 AM)

Preferred Qualifications:
Ideal candidate will have at least 5 years of experience working with Unix/Linux based client/server systems and applications
Direct experience and expert knowledge of Charter back office systems such as Mystro and Spectrum
Working experience within Telecommunications industry
System Administration of complex Unix environments and associated certifications (RHCSA, RHCE)
Job Code : TWCISY340 Systems Engineer II Exempt

219253BR