Director of Operations CP Charlotte Executive Park Hotel

InterContinental Hotels Group - Charlotte, NC4.2

Full-time
About us
Do you see yourself as a Director of Operations? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This exciting position has overall responsibility for the Rooms & Food and Beverage Department within the property.

The beautifully renovated Crowne Plaza Charlotte Executive Park hotel is located just a few minutes from the Charlotte Douglas International Airport and an ideal choice for business or family travel. Providing quality dining, recreation and business services, the hotel is well-equipped for your daily needs. At the hotel, you will find an inviting lobby where you can check in quickly and soon be enjoying the spacious guest room of your choice. When traveling for business, you can take advantage of the Quiet Zones which will prevent any disruptions during your stay. For your dining needs, the Food for Thought Restaurant and Bar can offer you a menu of fresh food items or you can choose a meal from the marketplace, with plenty of ‘grab and go’ options.

Your day to day
Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures. Assist General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Monitor and report variances against budget; and control labor costs and other expenses. The Manager may perform other duties as assigned including serving as Manager on Duty. You must be able to travel to attend workshops, conferences, etc.

What we need from you
Bachelor's degree in Hotel Management, culinary arts, or related field plus 4+ years related experience, including management experience, or an equivalent combination of education and experience is preferred. Knowledge of Microsoft Computer programs, Word, Excel, PowerPoint, etc. ADP/Timesaver experience preferred. Must speak and understand English. Communication skills are utilized a significant amount of time when interacting with others orally as well as written format; demonstrated ability to interact with guests, employees and third parties that reflects positively on the hotel, the brand and the Company. May be required to work nights, weekends and/or holidays.

What we offer
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.