Full Job Description
As a member of Advisor Services Technology, Service Availability and Engineering team, you will be immersed in a collaborative, innovative, and technically challenging environment. The platforms we support are essential to the success of the investment advisor and offer features such as client relationship management, portfolio accounting, trading, data integration, reporting and much more.
We are seeking a dynamic, motivated individual to lead and deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, combining SRE and DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions.
What you are good at
Practice and lead the team with Site Reliability Engineering and DevOps mindset and solve problems through automation and innovation
Partner with the Architects and SMEs in AST to ensure implementations are architected and designed from the aspect of production resiliency
Identify opportunities to build innovative tools and solve unique operations problems on large enterprise and mission critical applications
Develop tools, frameworks, and instrumentation to validate and increase rollout success for applications.
Partner within the Support organizations to build and rollout plans for enhanced telemetry, and reduce defect leakage for software delivery to production.
Real-Time troubleshooting of mission critical application workflows and incorporate feedback to product development.
Work closely with dev teams during design phase, build and perform infrastructure upgrades to support our applications availability and reliability.
Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
Advocate and augment the Schwab Reliability Engineering principles, guidelines and standards
Assist with the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations, improve our compliance procedures and enhance our risk posture.
What you have
BS in computer science or related with at least 12 + years of experience with listed technical skills
Extensive experience leading teams in Enterprise level Infrastructure orchestration with Ansible, Chef, SALT, Puppet
Solid experience in High Availability and distributed systems, Linux and Windows administration, Data and SAN Storage Networks, NAS and Networking, leveraging tools to instrument and automate proactively and eventually predictive availability solutions
Proven track record leading complex enterprise production application development and support efforts adhering to a mix of DevOps & SRE frameworks
Experience transitioning platforms to the cloud, with knowledge of cloud frameworks & design patterns, micro-service architectures ,12-factor design
Extensive Knowledge of networking, including DNS, DHCP, firewalls, load balancers and IP routing
Ability to grasp difficult concepts, large architectures, and sophisticated designs quickly and troubleshoot with debugging skills across a variety of integrated platforms
Proven capability to provide operational visibility on environment health to Senior Leadership, Technology and Business partners
Receptive, approachable teammate, with the ability to positively interact with business partners, technology teams, recruiting personnel, offshore, and professional services
Strong customer advocate with excellent written and verbal communication skills
Experience in Monitoring tools - Splunk, Zenoss, Elastic, Appdynamics, Dynatrace
Database experience with Oracle, SQL Server, Mongo DB, Aerospike
Experience with Atlassian tools Jira, Confluence, Bamboo, BitBucket, Agile Frameworks
Preferred experience with C#, .Net, and scripting
Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.
Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at firstname.lastname@example.org or call 800-275-1281.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.