The Behavioral Health Coordinator is an important part of the clinical team which includes Nurses and a Behavioral Health Consultant. They help clients and team members navigate, communicate and advocate for clients' health needs, and assist with self-management activities. The Behavioral Health Coordinator helps team members develop and implement self-management plans that are individualized, strength and recovery based. Provides ongoing case management services to high risk clients. Performs job functions in office and in facilities in accordance with agency procedures regulatory rules, laws and contracts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Coaches team members across the health care continuum to assist clients to achieve the optimal clinical outcomes.
- Provides timely screenings to new clients and annual assessments for all clients according to regulatory timeframes.
- Ensures treatment plans are completed in a timely manner and completes discharge summaries.
- Evaluates the medical necessity and appropriateness of care.
- Establishes and promotes a collaborative relationship with physicians, payers, and other members of the. healthcare team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.
- Educates internal members of the team on treatment planning, case management, advocacy and managed care concepts. Facilitates integration of concepts into daily practice.
- Represents the agency with external stakeholders as assigned, and works closely with the AGL and ABHTH team members.
- Provides on-call administrative coverage.
- Works cooperatively with the members of management in assessing, implementing and evaluating training programs for staff competence and for meeting regulatory agency guidelines.
- Demonstrates knowledge of evidenced based care of chronic medical and behavioral health conditions. Applies this knowledge to coach members and staff toward adherence and improvement.
- Perform screenings and intakes for new clients- shared as part of the clinical team.
- Complete initial and annual assessments (including annual treatment plans and crisis plans) for all clients.
- Audits documentation to ensure treatment plans and other required elements are completed by BHTs in AGL and ABHTH program and provides feedback and coaching as needed to improve the quality of documentation.
- Assists in the coordination of post-hospital discharge planning, care coordination and wellness activities for prevention of psychiatric readmissions and emergency department utilization.
- Completes treatment plans.
- Completes chart audits and reviews clinical documentation related to assessments, service plans, progress notes, and other required clinical documentation and provides feedback and recommendations for quality improvement and compliance.
- Assures that all appropriate professional standards, licensing, and certification requirements are maintained as directed by the local RBHA, state and federal agencies. In addition, provides support to program staff involved in licensing, performance and quality improvement, and skills training.
- Provides case management expertise and input as a member of the interdisciplinary team when needed for high risk clients in regards to symptom management, access to appropriate services and appropriate discharge planning.
- Completes Continued Stay Reviews (CSRs) – shared responsibility with clinical and nursing team.
- Performs other duties and works on special projects that are consistent with the general duties of the position.
- All other duties as assigned.
- Excellent communication skills (verbal & written).
- Valid Arizona driver's license and insurance.
- If driving FSL vehicle, must maintain valid driver's license and be insurable by FSL.
- Must have, or be able to obtain, Level 1 Fingerprint Clearance Card through a background and fingerprint clearance through the Department of Public Safety.
- Uses good judgment and maintains effective boundaries when sharing information about company with staff, other providers, and members of the community.
- Demonstrates sufficient knowledge and understanding of human behavior and of general mental health issues, treatment planning and the field of human social services to work towards the rehabilitation of the client.
- Knowledge of the level of care criteria for mental health treatment.
- Strong team player and collaborative presence in the facilities.
- Able to manage competing priorities in a fast-paced, highly demanding work environment.
- Strong computer knowledge including Microsoft Word, Excel, PowerPoint and SharePoint.
WORK EXPERIENCE AND EDUCATION:Minimum Required:
- High School diploma or GED.
- Minimum 2 years' experience working with the SMI population.
Full-Time Benefited Position with Great Benefits:
- Bachelor's degree in behavioral health related field
- Experience in the Maricopa Behavioral Health System as a case manager or behavioral health coordinator.
Medical, Dental, Vision, Life, Short and Long Term Disability, FSA, 403(b), EAP, Wellness Program, PTO and 10 Paid Holidays!
***Military Personnel Encouraged to Apply.***
FSL is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. DFWP. FSL believes that diversity leads to strength.