Req ID: 21529
Employment Status: AF - Active - Regular - Full Time
The Senior Director of Community Engagement reports to the Senior Vice President for External Affairs and will advance the Hospital’s role in civic partnerships that advance the mission of Children’s Hospital of Philadelphia. The Senior Director is responsible for developing shared strategies that leverage the Hospital’s expertise and resources in addressing the social determinants of health, including economic opportunity, in communities with identified needs. The Senior Director will provide strategic and tactical support to efforts that advance the Hospital’s population health goals and objectives in communities served by Children’s Hospital of Philadelphia. The Senior Director:
is responsible for identifying and leveraging talent and expertise that exists throughout the enterprise by developing and managing implementation of strategic initiatives that address identified needs of children in communities served by the Hospital;
will work collaboratively with health services researchers to support community engaged scholarship through the advancement of peer-reviewed publications and national meeting presentations by faculty partners
will create and lead a Community Engagement Strategic Oversight Committee to ensure appropriate stakeholder involvement and the development of metrics that align with the Hospital’s strategic plan and expectations of the community;
has a demonstrated ability to build, manage and/or participate in local, state and national civic and corporate partnerships that advance shared solutions;
partners with the Children’s Hospital of Philadelphia Foundation to raise philanthropic funds to advance and scale up key initiatives;
will provide depth to the enterprise on key social impact practice issues and best practices in the healthcare industry that advance health outcomes of children in their communities through the implementation of proven strategies that reduce healthcare disparities and address social determinants of health;
represents the Hospital in public forums to improve stakeholder relations and the corporate reputation; and,
is a seasoned, inspirational manager and has experience building and leading teams, and managing budgets.
1. Leads the Hospital’s efforts in civic partnerships
Leads a team that provides tactical support for programs and initiatives that support the Hospital’s community engagement platform
Pursues civic partnerships that support the advancement of the Hospital’s strategic plan;
Develops and advances strategies that maximize the Hospital’s investments in workforce development programs, supplier diversity initiatives and other efforts that directly and indirectly impact the social determinants of health, including poverty and housing;
Serves as the Hospital’s senior leader in civic stakeholder meetings and evaluates and recommends opportunities for executive leadership review and support;
Provides oversight of benchmarking opportunities that inform the use of best practices in related work
2. Develops strategy and tactics to support the Hospital’s population health goals and objectives in the community
As a senior leader, joins clinical and research leaders in efforts to develop and advance interventions that improve the health of children in their communities;
Identifies and leverages enterprise resources to advance data-driven strategies in the community that improve health outcomes for children - and drive value for consumers and payers;
Ensures these strategies align with the Hospital’s community health needs assessment and broader enterprise goals focused on capacity management and the optimal patient and family experience;
Represents the Hospital’s External Affairs Division as a liaison, along with other clinical and administrative leaders, to impacted communities to ensure the goodwill, coordination and engagement needed to launch successful, sustainable initiatives that meet shared expectations;
Supervises related work to ensure accountability and adherence to goals and performance measures for major investments
Ensure the efficient use of Hospital resources needed to achieve the optimal return through the development of strategic and business plans for major initiatives
Job Responsibilities (Continued)
3. Communicate the community engagement strategy to stakeholders
Identifies and pursues individual and corporate donor support for key community engagement initiatives in partnership with CHOP Foundation senior leaders
Develops successful strategies to advance recognition of the Hospital’s impact in the communities it serves in partnership with the Marketing and Public Relations Department;
Represents the Hospital as its senior ambassador to the community through speaking engagements and other appearances
Build a national platform for CHOP’s community engagement strategy that facilitates thought leadership and benchmarking opportunities
4. Administrative and Financial Responsibility
Serves on the leadership team reporting to the Senior Vice President, External Affairs;
Manages a Community Relations Director, Community Engagement Coordinator, Community Engagement Strategic Oversight Committee and support staff.
Provides oversight and leadership to a team responsible for the following functions: 1.) community relations compliance and reporting; 2.) employee engagement/volunteerism initiatives; 3.) community service grants; 4.) community health initiatives; 5.) health fair and other sponsored opportunities; 6,) community-based career pipeline initiatives; and more;
Identifies and pursues sources of revenue, including grant and foundation funding, to advance strategic initiatives;
Oversees the preparation of the annual budget information for review;
5. Additional Duties:
All other responsibilities as assigned.
Required Education and Experience
Required Education: Master’s in health care, community relations, public affairs, social work, public health, communications or related fields.
Nonprofit Leadership, and/or Economic and Community Development.
Preferred Education, Experience & Cert/Lic
Preferred Experience: Five (5) years of senior leadership and team management experience in health care, community relations, public affairs, social work, public health, communications or related fields.
Additional Technical Requirements
Knowledge of the healthcare delivery system.
Ability to relate to and work with health care professionals and representatives of the community, including public and private entities.
Required knowledge of the Schedule H 990 reporting requirements for community benefit
Strategic planning skills
Highly-developed communication skills (written/verbal) and interpersonal savvy and professional presentation;
Results/action-orientation; well-developed project management skills;
Organizational and political agility; highly collaborative with effective influencing and negotiation skills;
Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment;
Highly attentive to detail but also able to see the big picture and think strategically;
Unquestionable personal code of ethics, integrity and trust.
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
Children's Hospital of Philadelphia is committed to providing a safe and healthy environment for its patients, family members, visitors and employees. In an effort to achieve this goal, employment at Children's Hospital of Philadelphia, other than for positions with regularly scheduled hours in New Jersey, is contingent upon an attestation that the job applicant does not use tobacco products or nicotine in any form and a negative nicotine screen (the latter occurs after a job offer).
Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
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CHOP Careers Contact
2716 South Street, 6th Floor
Philadelphia, PA 19146