In the spirit of “Making People’s Dreams Come True”, this position is instrumental in creating a rewarding and supportive working environment for employees. Responsibilities include coordination of all employee benefit offerings, supporting administrative actions related to document processing, reporting and billing, and coordinating with external vendors. We're seeking someone with strong interpersonal skills, effective time management, flexibility, empathy, sensitivity to confidential matters, and the ability to interact well with all levels of internal management and staff.
Full-time, Onsite Position
Competitive salary based on experience: Starting at $23 an hour
Benefits for Full-time Eligible Positions
Medical (HSA/FSA), Dental, and Vision Insurance | 401k and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages® Charter School eligibility | and much more!
Responsibilities:
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Serve as primary contact for plan vendors and third-party administrators
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Coordinate transfer of data to external contacts for services, premiums, and plan administration
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Maintain administrative procedures for assigned benefits processes
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Generate and analyze reports as required
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Conduct verification of monthly premium statements for all group insurance policies, reconciling with employee elections in the HRIS
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Compile employee data, process monthly billings, and prepare check requests for payment of administration fees for all group plans. Work with accounting department as required.
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Maintain compliance under HIPAA
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Support Administration of open enrollment
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ACA administration
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Handle benefits processing, enrollments, COBRA, terminations, changes, beneficiaries, disability, and accident and death claims.
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Oversee maintenance of employee benefits files and maintain group benefits database
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Upload new hire enrollment files for HSA’s as needed
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Provide exceptional customer service to internal and external customers and as needed, act as a contact for benefits related questions
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Support the management of the HRIS benefit portal, audit for accuracy and process applicable changes as needed. Ensure benefit changes and related premium adjustments are documented and communicated to payroll.
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Collaborate with the HRIS, payroll team, and other internal partners to ensure benefits payments, deductions, and contributions are processed timely and accurately
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Work with vendors and brokers to resolve escalated claims and customer service issues as needed
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Distribute materials for benefits orientation and open enrollment
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FMLA, ADA, and LOA administration
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STD, LTD, and life claims administration
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Provide back-up support for conducting benefits portion of orientation and explain the benefits self-enrollment system, as well as special benefits orientation
Minimum Requirements
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High School diploma or GED required
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Minimum of three (3) years of benefits administration experience
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Experience with ADP Workforce Now and Employee Benefits system preferred
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Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook
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Excellent written and oral communications skills.
