The Office of Student Success in the College of Physical Activity and Sport Sciences at West Virginia University is seeking applications for the Student Success Program Assistant. This position is responsible for providing daily support for student recruitment, retention, and career planning of all students within the College of Physical Activity and Sport Sciences (CPASS).
In order to be successful in this position, the ideal candidate will:
Provide Administrative support to the Associate Dean for Graduate and Online Education. Interact with students who choose an electronic advising plan.
Support recruitment efforts by assisting in the development and delivery of communication materials to prospective undergraduate and graduate students.
Coordinate the academic status update process (major changes, minor additions) for incoming, current, and outgoing students.
Support the advising staff by scheduling appointments, answering phones, and responding to emails.
Assist with admission process for graduate degree programs: Development of communications, application review, manage communication plan, help with registration, and facilitate onboarding of graduate students.
Communicate with prospective undergraduate students via phone and email to facilitate the admissions and on-boarding process.
Support student retention efforts in delivery of weekly CPASS student newsletter; reformat digitally for document saving and provision of information (coding for storage and archival purposes).
Pay Grade: 13
Associate's degree or an equivalent combination of education and experience.
One (1) year experience performing administrative or programmatic support; experience in educational setting is preferred. Ability to use a variety of computer programs.
Strong organization, time management, multi-tasking, and prioritization skills.
Demonstrated strong oral and written communication skills.
Strong customer service skills.
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at https://talentandculture.wvu.edu/
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Dec 13, 2019
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes