Software Sales Engineer

Etail Solutions - Minneapolis, MN


Etail Solutions fuels leading eCommerce merchants and brands who source from multiple suppliers, sell in a multi-channel business model and ship through many fulfillment nodes & transportation modes. Etail transforms disconnected legacy systems and manual processes into a single integrated SaaS platform. Etail automates communication between suppliers, inventory, catalog listings, sales channels, orders & logistics service providers. Etail's connected, intelligent & empowering platform improves operational efficiency and accelerates growth. Think of us as the product sourcing, merchandise selling and distribution arm of an eCommerce business. Learn more at

Etail is seeking an experienced Sales Engineer with Supply Chain & eCommerce SaaS experience.

Ideal Candidate Qualifications:

5 years of enterprise SaaS sales engineering experience.
Experience with pre-sales technical support in enterprise accounts.
Industry experience with eCommerce retailers, merchants, distributors, suppliers & brands.
Understanding of eCommerce webstore platforms, merchant marketplaces, ERP, OMS, WMS & TMS.
Understanding of eCommerce industry concepts including product sourcing, catalog management, marketplace management & inventory management.
Understanding of supply chain process & common fulfillment methods including FBA, shipping from stock, drop shipping, cross-docking & 3PL.
Strategic Alliance relationships with consultants, systems integrators and software publishers.
Possess strong consulting and problem-solving skills.
Teaching, educating, challenging assumptions and helping prospects think about their business in a different way.
Possess the ability to understand why people buy and the skills to lead a prospect through a buying cycle.

Core Responsibilities:

Prospect & client facing SME on Etail’s eCommerce platform & capabilities.
Learn Etail’s product capabilities and be able to articulate value to prospects & current clients.
Convey a prospects business requirements to Etail technology and implementation teams.
Consult with Etail sales team & prospects to determine mutual business value.
Work directly with the prospects to understand the client's business objectives and system needs.
Collaborate with Sales & Client Delivery Team to ensure Etail’s capabilities match client’s expectations.
Anticipate project risks as well as customer needs or concerns and ensure projects are planned and executed in a way that exceeds client expectations.
Create alignment among Etail stakeholders so we can successfully implement what we commit to.
Identify gaps in prospect requirements & Etail’s capabilities and work with Client Delivery Team to gain commitment that we can do what client wants.
Prepare & present in-depth software demonstrations to prospects and clients.
Sign off on SOW
Help Etail close new business & grow revenue.
Attend industry conferences Shoptalk, Prosper, Ops Summit, RILA, IRCE &
Work with Etail executives to improve product, expand solutions, market messaging and ideal customer targeting.
Grow as a person and employee by taking on new challenges and opportunities.
Add to Etail's culture and help us grow!

Job Type: Full-time