Rental Sales Agent

Avis Rent A Car - JAS Directed, LLC - Schaumburg, IL

Part-time

The Avis Rent a Car in Schaumburg is looking for experienced customer service/sales agents This is a part time position working approximately 25 hours per week.

Responsibillties required:

  • Use approved sales and service techniques when determining customer needs
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
  • Must be at least 18 years old

Job Type: Part-time

Salary: $12.00 to $14.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)

License:

  • Drivers License (Required)

Work Location:

  • One location

This Company Describes Its Culture as:

  • Stable -- traditional, stable, strong processes

This Job Is:

  • Open to applicants who do not have a college diploma

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends required