The Avis Rent a Car in Schaumburg is looking for experienced customer service/sales agents This is a part time position working approximately 25 hours per week.
- Use approved sales and service techniques when determining customer needs
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
- Must be at least 18 years old
Job Type: Part-time
Salary: $12.00 to $14.00 /hour
- Customer Service: 1 year (Preferred)
- Drivers License (Required)
This Company Describes Its Culture as:
- Stable -- traditional, stable, strong processes
This Job Is:
- Open to applicants who do not have a college diploma
- Day shift
- Monday to Friday
- Weekends required