Intern - SAP MaxAttention & Premium Customer Success [Newtown Square, PA]

SAP - Newtown Square, PA

Contract | Internship
Requisition ID: 232806
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Contract Duration: 6 months
Contract Hours: 40 hours/week
Anticipated Start Date: November 2019
Office Location: Newtown Square, PA

Purpose & Objective of Position

SAP MaxAttention is the highest level of engagement from SAP Digital Business Services focusing on SAP’s largest and most strategic customers. MaxAttention is a long term strategic engagement providing end to end coverage across all solutions & platforms. The SAP MaxAttention engagement accelerates both the customers’ digital journey (ideation, innovation, advisory & guidance, planning & safeguarding, optimization; full ALM) as well as adoption of SAP Solutions, both on-prem and in the cloud.

Expectations & Tasks

For this role, we are looking for passionate, self-managed individuals with a strong business sense and excellent communication skills. During this internship, the individual will work virtually with multiple teams around the globe, working closely with the Global Head of SAP MaxAttention.

Supporting various projects
Support internal SAP MaxAttention programs and initiatives, including SAP MaxAttention Sales Education asset creation (usually PPTs), sales education conference call/webinar invitations, hosting of calls, recording of calls, education topic selection, speaker confirmation and preparation, and follow up & organization of all sales education assets
Provide reports and administrative support as needed
Support and maintain project plans & execution of tasks
Draft and/or edit internal communications
Additional programs and initiatives supported may include, but are not limited to, writing, editing and reviewing talk tracks and objection handling documents, conducting interviews and creating Internal Pod-casts & Stories in support of MaxAttention, MaxAttention Business Growth Tools, Programs and Best Practices, MaxAttention Events (customer and internal)
Skills / Competencies

Strong communication skills – both verbal and written
Strong English (grammar) skills
Strong in MS PPT, Excel, Office and Skype
Solid Business acumen and business understanding
Ability to process content from different sources and identify conflicting statements
Strong attention to detail
Highly motivated and committed to achieve excellent internal customer and team satisfaction
Strong work ethic, team player, self-directed contributor
Educational Requirements & Qualifications

Working towards a Bachelor's degree in Computer Science, Information Systems, Physics, Math, Engineering or related field
Junior and Senior year students with related coursework experience required

Any SAP coursework is a plus or interest in:
Distribution/ Warehouse & Inventory Management/Production Planning/Detailed Scheduling/ Business Intelligence & Reporting/Data Warehouse
Experience in programming languages (e.g. Java, C++, ABAP)
Excellent GPA
Candidate must be able to take a technical approach to issues, strong analytic and problem solving skills

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations: