Full Job Description
Lead Job Description
Essential Job functions:
Interacts with Guests, Team Members and Management. Maintains restaurant cleanliness, high food quality standards, resolves guest complaints, and ensures fantastic customer service. Supervises and directs team members to appropriate positions as required.
Train, mentor, lead and retain staff by cultivating and keeping a diverse workforce with the skills to meet and exceed our standards of service.
Create and sustain a highly productive work environment by keeping the team's energy and motivation high.
Opens and or closes restaurant according to standards. Supervises team Members as required, ensuring priorities are being followed.
Supervises team member performance during store operations including food preparation and cleaning before opening, during the shift and at closing. Provides team member performance feedback to General Manager.
Inspects food for proper portioning, temperature, and appearance, completing all cleaning and food quality and temperature checklists as required.
Ensures Team Members follow Company safety policies, using required safety equipment. Ensures proper temperature of food products. Maintains personal hygiene as prescribed dress code standards.
Completes financial paperwork on a daily basis. Counts, dispenses and deposits money according to policy.
Collaborate with restaurant leadership effectively to provide updates, develop goals, objectives and ensure continuous growth in efficiency as well as customer and team member loyalty.
Availability to work at least 3 day per week. Must be available to most but not all weekends and holidays.
Superior customer service skills and ability to lead a team.
Ability to lift up to 50 lbs
Must have Food Safety certificate