Customer Service Representative

American Freedom Insurance Company - Mount Prospect, IL (30+ days ago)

Customer Service Representative

Ready to start a Successful career? We have a great opportunity to begin an entry level position

where there is potential to grow within the company. We offer paid one on one training to set you up for success. It is time to hit the brakes and achieve great accomplishment with American Freedom Insurance Company.

Our Company:

American Freedom Insurance Company has been in the auto insurance business for 20 years and continues to succeed strongly. AFIC is a mid-sized, profitable and expanding nonstandard auto insurance company doing business in Illinois, Indiana, Pennsylvania, and Tennessee. AFIC is recognized by the most highly respected insurance rating organization, A.M. Best, as financially strong and rated “A+” Superior. We are a fast-paced growing organization seeking hard working talent ready for a long-term career to join our Customer Service Team.

Our office is located in Mount Prospect, IL.

The Ideal Candidate:

  • Bilingual Spanish Speaking Preferred
  • Experience in Customer Service Field, Call Center, or Collections
  • Ability to Multi-Task and work in a fast paced, call center environment
  • Proficiency working on a computer
  • Confident with Phone Inquiries
  • Great Communication Skills
  • A Responsible and conscientious nature
  • Great Problem-solving aptitude
  • Attention to Detail and Excellent Quality

Job Responsibilities:

  • Help Customers with new or existing claims
  • Answer and Respond to telephone inquiries
  • Handle and gather confidential information
  • Data Entry to company software systems

What we offer:

  • Full Time Monday-Friday (8AM-5PM); occasional Saturday (9AM-1PM)
  • 401K Retirement Plan with Company match – up to 4%
  • Attractive Health Insurance Options – Blue Cross Blue Shield (HMO/PPO)
  • Discounted Individual Vision and Dental Plans
  • Holiday Pay
  • Vacation Pay
  • Casual Dress Code
  • STARTING PAY $12/HR (Flexible and Competitive)
  • Company Paid Lunches, Birthday Celebrations, and more

Job Type: Full-time


  • Customer Service: 1 year (Required)


  • Spanish (Preferred)

Work environment:

  • Office

Communication method(s) used:

  • Phone