Increases Customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers. Responsible for meeting both the in store and online Customer's needs, including unloading and processing all incoming freight, replenishing merchandise to the sales floor, and fulfillment of Customer's online orders. Kohl's offers flexible scheduling and we train and develop the most talented, motivated teams around.
As a member of the Operations team, responsibilities include but are not limited to truck unload, sign and price changes, and fulfillment processing to in store and online Customers
Ensures Customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders by prioritizing as needed delivering the "Yes We Can" experience
Adheres to all safety rules and regulations
"Smiles and Says Hi!" - Greets all Customers and Associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving Customer's questions and requests
Effectively uses Company tools and technology to plan, communicate and share information with team members
Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis.
Adherence to Company policy and procedures
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting, and attention to detail
Ability to work as part of a team and interact effectively with others
Critical features of this job are described within this job description. Job responsibilities may change at any time due to business needs.
Prior retail experience
Comfortable with the use of technology consistently while performing the required tasks